Desktop Support Technician

Job Overview We are seeking a dynamic and proactive Desktop Support Technician to join our IT team! In this role, you will be the frontline hero for resolving technical issues, ensuring seamless computer management, and maintaining our IT infrastructure. Duties Provide technical support to end-users for hardware, software, and operating systems including Windows and macOS. Troubleshoot and resolve issues related to computer hardware, software applications, network connectivity, VPN access, firewalls, and peripherals. Manage computer systems through software troubleshooting, operating system updates, and hardware repairs or replacements. Support IT infrastructure components including LAN (Local Area Network), switches, routers, and wireless access points to ensure reliable connectivity. Experience Proven experience providing technical support in a desktop support or help desk environment. Strong knowledge of Windows and macOS operating systems along with familiarity with Linux is preferred. Hands-on experience managing computer hardware components such as desktops, laptops, printers, and peripherals. Familiarity with computer networking concepts including LAN/WAN setup, VPN configuration, firewalls, and network troubleshooting. #

NOBLE-NON-IT

Job Type:

Contract Pay:

$25.00 - $27.00 per hour Expected hours: 40 per week

Work Location:

In person