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TC
Tata Consultancy Services Limited
End User Computing - Desktop Administrator
Career Insights for Systems Support Specialist
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Scorecard
Based on Massachusetts data
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What they do
A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
$74,033 / year median in Massachusetts
+0% projected growth
Job Description
Desktop support SCCM Imaging and Patch Management Software Distribution Good communication o Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. o Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. o Remote support & troubleshooting of end user issues o Windows OS, MacBook support o Zscaler troubleshooting o The Engineer is responsible for managing and support end-end Remote Desktop related activities . o Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10 o Must have prior experience in Design and Implementation of SCCM hierarchy Must have prior experience of Design and Implement migration to SCCM from other tools #LI-CM2