IT Intern - Oxford, MA

IT Intern - Oxford, MA IPG Photonics vision insurance, paid holidays, sick time, tuition reimbursement, 401(k) United States, Massachusetts, Oxford 50 Old Webster Road (Show on map) May 13, 2026 Back IT Intern #26-246 Oxford, Massachusetts, United States Apply X Facebook LinkedIn Email Copy Job Description IPG Photonics is seeking a highly motivated individual to join our growing IT team and work in a fast-paced, dynamic, high-tech manufacturing company. As a Service desk intern, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate is a diligent, hardworking individual who is able to work in a team environment to assist IPG Service Desk staff in their day to day activities.

DUTIES:

Perform troubleshooting activities to determine cause and resolution of computer hardware and software Assess and take ownership of technical support tickets in the helpdesk ticketing Collect information around problem, and escalate to higher support tier when needed. Requirements

• Knowledge of Windows Operating system and MS Office
• Strong trouble shooting skills
• Strong communication skills
• Manufacturing environment experience a plus Location(s) 50 Old Webster Road, Oxford , Massachusetts 01540 , United States Employment Type Non-Exempt Wage Information

MA:

$23.75 - $30.78

US Benefits Information Pay Range:

The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.

Other Compensation:

Employees in this role are eligible for additional rewards which could include: Annual Discretionary Bonus or Sales Bonus as

Applicable Benefits Provided:

All Regular

• US employees receive: Paid vacation time accrued based on years of service Paid sick time 12 (twelve) Paid Holidays Each Calendar Year
• Prorated for reduced hour schedules

Additional Benefits Offered:

IPG also offers access to: Medical, dental, and vision insurance plans with options for HSA/FSA Dependent Care FSA Paid Basic Life and AD&D Insurance Short-term and Long-term Disabilityinsurance 401(k) plan with Company matching Employee Stock Purchase Plan (ESPP) Tuition Reimbursement Program Employee Assistance Program (EAP) Adoption Assistance Pet Insurance Parental Bonding Leave Bright Horizons Backup Care Bright Horizons College Coach

• Benefits eligibility may differ by program for reduced hour schedules Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting.

For full consideration, please click on the link to apply.