IT SPECIALIST (SYSADMIN/CUSTSPT)

IT SPECIALIST

(SYSADMIN/CUSTSPT) Department of the Air Force Air Nional Guard Units 102 Intelligence Wing Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(SYSADMIN/CUSTSPT), Position Description Number PDD1650P01 and is part of the MA ANG 102nd IW, Nional Guard. This is a Non-Bargaining Unit position. The unit point of contact and contact phone for this position is: SMSgt Michael Silva email michael.silva.13@us.af.mil. Selected applicant MAY BE eligible for recruitment incentive not to exceed (25%) of the annual re basic pay. Learn more about this agency Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(SYSADMIN/CUSTSPT), Position Description Number PDD1650P01 and is part of the MA ANG 102nd IW, Nional Guard. This is a Non-Bargaining Unit position. The unit point of contact and contact phone for this position is: SMSgt Michael Silva email michael.silva.13@us.af.mil. Selected applicant MAY BE eligible for recruitment incentive not to exceed (25%) of the annual re basic pay. Learn more about this agency Overview Help Accepting applicions Open & closing des 04/24/2026 to 05/24/2026 Salary $84,579 - $109,959 per year Pay scale & grade GS 11 Locion 3 vacancies in the following locion: Otis ANG Base, MA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) 2210 Informion Technology Management Supervisory stus No Security clearance Top Secret Drug test No Financial disclosure No Bargaining unit stus No Announcement number

MA-12885599-AF-26-102-015

Control number 866588300 This job is open to Help Nional Guard and reserves Current members, those who want to join or transitioning military members. Clarificion from the agency Open to current members of the Massachusetts Air Nional Guard (MAANG) and those eligible to transfer to the Massachusetts Air Nional Guard. Nional Guard Membership IS required for this announcement. Duties Help (1) Serves as a technical expert and focal point for the installion and configurion of hardware and software on personal computers and for personal da assistants associed with assigned systems. Develops, modifies, and tests overall system backup and recovery stregies for assigned systems. (2) Serves as a systems administror responsible for planning, coordining, modifying, implementing, and troubleshooting in order to meet customer needs. Work pertains to the administrion of all systems, including a myriad of associed hardware plforms, software applicions and numerous interfaces included in the Local Area Network (LAN). (3) Serves as a technical expert on multiple opering systems and computer plforms. Determines equipment and communicions requirements and interfaces with other systems. Evalues machine usage and develops plans for the necessary acquisition to support future automion (hardware and software) requirements. (4) Analyzes, evalues, and recommends hardware/software changes to various computer systems. Considers factors such as compibility with standard systems, conversion or implemention costs, and impact on existing equipment. Installs, configures and tests products and equipment being reviewed. (5) Develops guidelines, standard opering procedures (SOPs), bulletins and flyers regarding the operion/use of assigned C4 systems, services, and activities. Analyzes policies, regulions, and system provisions governing standard opering systems and provides assistance and advisory services to users. (6) Implements systems software changes, opering system releases and maintains the operional stus of systems. Coordines with system developers resolving hardware and/or software malfunctions. (7) Performs security management in accordance with Nional Guard Bureau (NGB) and Air Nional Guard (ANG) regulions and policies. Reviews and implements local policies regarding system access, network rights, and physical access to systems and equipment. (8) Implements ANG policy reling to systems storage requirements. Analyzes system operions to identify inefficiencies and takes action to resolve problems and ensure optimal performance and consistency. (9) Provides input to the ANG Continuity of Operion Plan (COOP) procedures for system disaster recovery. COOP recovery includes reestablishment of systems multiple sites and locions. (10) Installs and configures workstion or network opering systems, and applicions software on a wide range of configurable informion systems devices. Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple opering system environments using a wide variety of hardware plforms. Enforces command standards for hardware and software configurions. Configures workstion security parameters. Troubleshoots and corrects software problems to include resolving conflicts between applicions, hardware and/or device conflicts, and opering system faults. Detects and removes computer viruses. Restores critical da files. Updes hardware and software architecture dabases to reflect installions, turn-ins, and changes in reportable software. (11) Performs other duties as assigned. Requirements Help Conditions of employment

NATIONAL GUARD MEMBERSHIP IS REQUIRED.

If you are not sure you are eligible for military membership, please contact a Nional Guard recruiter prior to applying for this position. This is an excepted service position th requires membership in a compible military assignment in the employing ste's Nional Guard, required prior to the effective de of placement. Selectee required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigion. May be required to successfully complete a probionary period. Participion in direct deposit is mandory. Favorable background check is required. Incumbent must possess or be able to acquire the approprie

TOP SECRET

clearance for this position. This position is subject to the requirements of DoD Directive 8140.01, "Cyberspace Workforce Management". "Cyberspace Workforce Management." In accordance with DoD 8140.03, "Cyberspace Workforce Qualificion and Management Program," the incumbent of this position is required to be certified the Informion Assurance Technical (IAT) Level II. The CompTIA Security+ certificion is a mandory requirement for this level. The successful candide must possess a current and valid Security+ certificion or be able to obtain it within 9 months of appointment, to be considered qualified for this role. This certificion must be maintained throughout the durion of employment in this position.

Qualificions Military Grades:

ENL:

A1C to

SSgt Compible Military Assignments:

AFSC:

Any •All applicions considered regardless of Branch AFSC•

AREA OF CONSIDERATION

: Open to current members of the Massachusetts Air Nional Guard (MAANG) and those eligible to transfer to the Massachusetts Air Nional Guard.

NATIONAL GUARD MEMBERSHIP IS REQUIRED

: This is an excepted service position th requires membership in a compible military assignment in the Nional Guard. Selectee required to wear the military uniform. Acceptance of an excepted service position Constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the Nional Guard must be eligible for immedie membership and employment in the Nional Guard in the military grade listed in this announcement. If you are not sure you are eligible for military membership, please contact a Massachusetts Air Nional Guard recruiter prior to applying for this position.

GENERAL EXPERIENCE

Must have experience, educion and/or training th has provided a basic knowledge in IT reled; the experience may be demonstred by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certificion), as approprie; Attention to Detail - Is thorough when performing work and conscientious about tending to detail. Customer Service - Works with clients and customers (th is, any individuals who use or receive the services or products th your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizions outside the Government) to assess their needs, provide informion or assistance, resolve their problems, or sisfy their expections; knows about available products and services; is committed to providing quality products and services. Oral Communicion - Expresses informion (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nure of the informion (for example, technical, sensitive, controversial); makes clear and convincing oral presentions; listens to others, tends to nonverbal cues, and responds appropriely. Problem Solving - Identifies problems; determines accuracy and relevance of informion; uses sound judgment to genere and evalue alternives, and to make recommendions. OR Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level gradue educion leading to a Ph.D. or equivalent doctoral degree

SPECIALIZED EXPERIENCE

Must have least one year of specialized experience the next lower GS-grade (or equivalent). Specialized experience is experience th approaches techniques and requirements approprie to an assigned computer applicions area or computer specialty area in an organizion. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordinion with others outside the organizional unit and development of project controls. Experience th requires adaptions of guidelines or precedents to meet the needs of the assignment. Experience preparing documention on cost/benefit studies where is involved summarizing the merial and organizing it in a logical fashion.

PART-TIME OR UNPAID EXPERIENCE

: Credit given for approprie unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of months/years.

VOLUNTEER WORK EXPERIENCE

: Refers to paid and unpaid experience, including volunteer work done through Nional Service Programs (i.e., Peace Corps, AmeriCorps) and other organizions (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills th can provide valuable training and experience th transles directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional informion If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistrion.aspx ).

MILITARY INCENTIVES - BONUSES AND STUDENT LOAN REPAYMENT PROGRAM

: If you are selected for this position, you may lose your eligibility for your Nional Guard Enlistment/Reenlistment Bonus and Student Loan Repayment Program incentives. In order to avoid losing your incentive eligibility, you should check with your incentives manager prior to accepting an offer for the position. For M-Day/Traditional personnel who are currently receiving incentives to include Bonuses and the Student Loan Repayment Program incentive, the following terminion rule applies: Incentive Terminion without

Recoupment:

If you accept an Active Guard Reserve (AGR) position or a Military Technician (Mil Tech) Permanent or Indefinite position after 25 February 2010 where membership in the Nional Guard is a condition of employment, your bonus termined with no recoupment. Fair Chance to Compete for Jobs Act of 2019 An employee of an agency may not request, in oral or written form, th an applicant for an appointment to a position in the civil service disclose criminal history record informion regarding the applicant before the appointing authority extends a conditional offer to the applicant. An applicant may submit a complaint, or any other informion, to an agency within 30 calendar days of the de of the alleged non-compliance by an employee of an agency. To file a complaint please click this link and scroll to the bottom of the page for more informion. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Once the applicion process is complete, a review of resume and supporting documention made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documention, a determinion is made th you have infled your qualificions and/or experience, you may lose considerion for this position. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Resume must be submitted with the following informion: Your name and contact informion. Work Experience section of your resume must include: Name of the organizion you worked . Job title you held the organizion. Start and end des for the position (des must have month and year) . Bulleted stements regarding duties you performed in the position. Be clear and concise in sting your duties, we will not make any assumptions regarding your experience. Your bulleted stements should reflect th you have the required specialized experience described in this announcement. If your position was in the civil service, include the grade and series for the position. If applicable, include

TRADITIONAL GUARDSMEN

experience. Enter your AFSC, bulleted stements of duties, and start and end des (des must have month and year) . Educion and certifices if applicable. Include name of school, degree, or certifice, start and end des. Part-Time, unpaid, volunteer work if applicable. Include duties and responsibilities and start and end des ( des must have month and year).

IMPORTANT

Resumes th exceed 2 pages cannot be For additional informion regarding resume requirements : https://help.usajobs.gov/faq/applicion/documents/resume/page-limit Unofficial Transcripts, if used to qualify (An official transcript may be required before being hired.) If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12885599 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package.

IMPORTANT

Your resume cannot exceed 2 pages. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Agency contact informion

STAFFING MA HRO

ng.ma.maarng.hro.staffing@army.mil Address MA ANG 102nd IW 170 Granville Street Otis

ANGB, MA 02542-1330 US

Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Resume must be submitted with the following informion: Your name and contact informion. Work Experience section of your resume must include: Name of the organizion you worked . Job title you held the organizion. Start and end des for the position (des must have month and year) . Bulleted stements regarding duties you performed in the position. Be clear and concise in sting your duties, we will not make any assumptions regarding your experience. Your bulleted stements should reflect th you have the required specialized experience described in this announcement. If your position was in the civil service, include the grade and series for the position. If applicable, include

TRADITIONAL GUARDSMEN

experience. Enter your AFSC, bulleted stements of duties, and start and end des (des must have month and year) . Educion and certifices if applicable. Include name of school, degree, or certifice, start and end des. Part-Time, unpaid, volunteer work if applicable. Include duties and responsibilities and start and end des ( des must have month and year).

IMPORTANT

Resumes th exceed 2 pages cannot be For additional informion regarding resume requirements : https://help.usajobs.gov/faq/applicion/documents/resume/page-limit Unofficial Transcripts, if used to qualify (An official transcript may be required before being hired.) If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12885599 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package.

IMPORTANT

Your resume cannot exceed 2 pages. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Expand Hide how to apply Agency contact informion

STAFFING MA HRO

ng.ma.maarng.hro.staffing@army.mil Address MA ANG 102nd IW 170 Granville Street Otis

ANGB, MA 02542-1330 US

Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 04/24/2026 to 05/24/2026 Salary $84,579 - $109,959 per year Pay scale & grade GS 11 Locion 3 vacancies in the following locion: Otis ANG Base, MA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocion expenses reimbursed Yes—You may qualify for reimbursement of relocion expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) Supervisory stus No Security clearance Drug test No Financial disclosure Bargaining unit stus Announcement number

MA-12885599-AF-26-102-015

Control number 866588300