Technology Support Specialist

Technology Support Specialist Sandwich Public Schools District - Sandwich, Massachusetts This job is also posted in Sandwich Public Schools Job Details

Job ID:

5613833

Application Deadline:

Apr 17, 2026 11:59 PM (Eastern Standard Time)

Posted:

Mar 27, 2026 4:00 AM (UTC)

Starting Date:

Immediately Job Description Sandwich Public Schools is looking for a Technology Support Specialist to join their Technology Department. The Technology Support Specialist will assist in the support of students, staff and administration in their use of the school's information network and all information technology resources, reporting to the Director of Technology. The Technology Support Specialist will work to maintain and troubleshoot hardware, software and audio-visual equipment on a Windows based network as part of the Sandwich technology team.

Description:

Provides advanced (Tier 2/3) technical support to students, staff, and administration in the use of district technology systems and resources. Supports instructional and operational technology across assigned schools, including end-user devices, enterprise systems, networking, and classroom audio-visual environments. Works collaboratively with the district technology team to troubleshoot complex issues, administer systems, and support the implementation and maintenance of modern educational technology. Duties include, but are not limited to: Provide Tier 2/3 technical support for hardware, software, and network-related issues Administer and support Google Workspace for Education (users, groups, policies) Install, configure, maintain, and repair end-user devices and peripherals Assist with network troubleshooting, including wireless connectivity and basic switching Support classroom and large-space audio-visual systems (e.g., auditoriums and multipurpose rooms) Support district systems including student information systems, printing, and paging systems Maintain accurate documentation of support requests, repairs, and inventory Perform other duties as assigned Candidates must possess the following: Minimum of 3 years of relevant IT support experience, preferably in an educational environment Experience supporting Google Workspace for Education Experience with device management systems (Google Admin Console, MDM/JAMF or equivalent) Working knowledge of Windows, ChromeOS, and iOS platforms Basic knowledge of networking concepts (TCP/IP, wireless networking) Experience with helpdesk/ticketing systems Familiarity with AV and classroom technology systems Strong troubleshooting, analytical, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Strong communication and customer service skills Ability to work independently and collaboratively as part of a team Ability to lift 25 lbs., travel between buildings, and perform duties requiring physical mobility

Additional Preferred Qualifications:

CompTIA A+, Network+, or equivalent certifications Google, Apple, or JAMF certifications Experience with student information systems (e.g., PowerSchool) Experience with web filtering and security platforms This is a 261 day position with a pay range of $65,000 to $70,000 per year to start.

Position Type:

Full-Time

Salary:

$65,000 to $70,000 Per Year Job Requirements