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Help Desk Analyst
Job
Shield Consulting Solutions
Annapolis Junction, MD (In Person)
$105,000 Salary, Full-Time
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Job Description
Job Requirements Annapolis Junction, MD Top Secret/SCI Polygraph Career Level not specified $100,000
- $110,000 Job Description
- Active TS/SCI w/Polygraph
REQUIRED
- Please do not apply if you do not currently possess this level of clearance.
Telework:
None Basic Requirements:
At least three (3) years of demonstrated experience in and demonstrated knowledge of SIGINT development analytic support Within the last five (5) years, at least three (3) of the years of experience must have been with modern digital/optical telecommunications systems and protocols, telephony switching system networks, and/or internet communicationsJob Description:
Come join a dynamic, fast-paced watch center supporting 24x7 operations. In this mission-essential help desk role, you will maintain the customer's computers and networks, ensuring front-end systems continue to collect, process and transmit information vital to national decision makers and keeping our troops safe. Provide support to optimize and maintain assigned customer accesses. The technology focus will be data and voice communications, including DNR (voice/FAX), DNI and other advanced technologies over IP. The candidate must be available to support a 24x7 mission operation with a weekly schedule, working either Day Shift (0545-1345), Swing Shift (1345-2145), or Mid Shift (2145-0545) to include weekends and holidays.Required Experience:
Demonstrated experience using the Linux operating system, to include use of the command-line Front-end collection systems, to include survey systems DNR/DNI collection and dataflow, including FOP configuration Basic troubleshooting experience Ability to follow basic SOPs and update documentation accordinglyDesired Experience:
Basic Communications Signals Collection and Processing Course (450) Intermediate Communications Signals Analysis Course (451) Scripting experience (Bash, Shell and/or Python) Familiarity with Apache NiFi Familiarity with commercial SATCOM technologies Basic knowledge of network protocolsSalary:
$100,000- $110,000 annually
- Excellent benefits package including 25 days PTO, 11 paid holidays, 100% employer-paid healthcare for employees and dependents
- available day 1, 8% 401(k) employer match
- immediate vesting.