Program Analyst (IT Support) - Top Secret Clearance

Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. We are looking for an experienced Program Analyst - IT Technician to provide network and IT support within a Government Program Office at a variety of security levels. The position is located at our government customer site in Patuxent River, MD. The position is required to be onsite and hold an active Top Secret clearance . Responsibilities

• Provides prompt IT and facility infrastructure design, support, and assistance with a variety of day-to-day tasks to support the IT team with security, design, maintenance, and documentation of multiple networks.
• Perform installation, maintenance, and repairs to network equipment.
• Assist in the development of stand-alone or networked computer systems.
• Assess hardware and software compatibility, perform upgrades, and implement on the respective systems.
• Systems include server hardware, server software, firewalls, routers, network switches, VPN devices, cabling (Ethernet and fiber optics), wireless routers, and other related network systems.
• Perform configuration management of network, hardware, and software configurations.
• Collaborates with management staff to troubleshoot and establish a plan for resolution.
• Ensures all network systems are functioning and communicating properly.
• Performs regular inventories of existing IT equipment & reports any discrepancies to IT.
• Provides assistance and guidance to other IT Technicians as needed.

Qualifications Education / Certifications Must have a minimum of 10 years of experience supporting IT, Network, and Electrical Architecture and Infrastructure. Must possess an advanced understanding of networking protocols & procedures. Must possess advanced understanding of Microsoft OS & applications, including server applications, i.e. exchange in a production environment. Must have extensive experience with hardware/software troubleshooting and analysis. Must demonstrate initiative, the ability to manage multiple projects, meet deadlines, and determine priorities in a fast-paced environment. Must have excellent people skills; communication and familiarity with a customer support environment. Business Travel Occasional business travel - less than 5%. Clearance Requirements The position requires an active Top Secret clearance. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #LI-YG1 #clearance