IT SPECIALIST (CUSTSPT)

IT SPECIALIST

(CUSTSPT) Department of the Air Force Air Nional Guard Units Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT), Position Description Number D2182P01 and is part of the ME 101st Communicions Squadron, Nional Guard. Learn more about this agency Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT), Position Description Number D2182P01 and is part of the ME 101st Communicions Squadron, Nional Guard. Learn more about this agency Overview Help Accepting applicions Open & closing des 05/15/2026 to 06/01/2026 Salary $68,545 - $97,887 per year Pay scale & grade

GS 9 - 11

Locion 1 vacancy in the following locion: Bangor, ME 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential 11 Job family (Series) 2210 Informion Technology Management Supervisory stus No Security clearance Secret Drug test No Financial disclosure No Bargaining unit stus No Announcement number

ME-12964414-AF-T32-26-072

Control number 869493000 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Nional Guard and reserves Current members, those who want to join or transitioning military members. Clarificion from the agency

AREA OF CONSIDERATION

AREA I:

All qualified permanent and indefinite MEANG Enlisted (E7 & Below)Technicians who apply.

AREA II:

All qualified MEANG Enlisted (E7 & Below) who apply. Duties Help

D2182P01

This is an Air Nional Guard (ANG) Dual Stus Technician position requiring military membership, compible military skill assignment, and classificion. This position is responsible for providing voice, da, wireless, Communicions Focal Point (CFP) and informion security services provided to the Wing, supported Geographically Separed Units, and Tenants. The incumbent specializes in one or more of the major informion technology (IT) and/or communicions systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operions. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluive duties reled to classified and unclassified informion technology networks and/or cyber system with primary knowledge requirements of informion processing methodology, informion technology, telecommunicions systems, computer capabilities, processing techniques, IT trouble ticket management, and da communicions.

MAJOR DUTIES 1.

Manages the assigned IT/communicions environment with privileged access the network level for the Wing, Geographically Separed Units (GSU), and Tenants. Plans, coordines, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Informion Assurance systems support for all disciplines, ensuring the rigorous applicion of informion security/informion assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment. 2. Serves as a focal point for ensuring functionality and operability of the assigned IT/da systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separed Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communicions focal point coordinion and workload distribution duties. Analyzes, manages, and directs installion of any new hardware or software introduced into the environment to ensure its compibility with existing architecture, its reliability, and functionality in relion to the organizion's business requirements. Runs tests to verify operability and functionality; analyzes hardware and software malfunctions to resolve physical and logical processing problems; and recommends acquisition of programs, process or equipment which will resolve operional problems. 3. Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communicions services. Works with customers to ensure efficient operions which support each units' requirements. Assists in solving problems associed with delivery of hardware and software orders. Provides management with informion necessary to address difficult and complex problems in automing work processes. Tracks life of system equipment, prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions. 4. Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and oriention services. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors. Recommends methods and procedures and coordines corrective action to optimize utilizion of present equipment. Ensures upgrades to the base IT and communicions infrastructure are identified and assists customers in developing and submitting recommendions for additional equipment and funds. Cooperes and works with unit personnel in planning and developing new or additional infrastructure/architecture capabilities. Identifies potential performance or capacity problems. Works with technical support personnel in resolving problems. 5. Conducts feasibility studies to identify and analyze system failures and analyzes da to determine if trends exist which forecast the need for future replacement or modificion of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modificions vs. replacement to improve reliability. Requirements Help Conditions of employment

NATIONAL GUARD MEMBERSHIP IS REQUIRED.

If you are not sure you are eligible for military membership, please contact a Nional Guard recruiter prior to applying for this position. This is an excepted service position th requires membership in a compible military assignment in the employing ste's Nional Guard, required prior to the effective de of placement. Selectee required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the Nional Guard must be eligible for immedie membership and employment in the Nional Guard in the military grade listed in this announcement. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigion. May be required to successfully complete a trial period. Participion in direct deposit is mandory. Must to able to obtain and maintain a Secret Security Clearance. Maintains required informion assurance certificion IAW DoD 8570.01-M, Federal Informion Security Management Act of 2002, Clinger Cohen Act of 1996, and complies with current directives. MUST be able to become Security+ certified within 6 months

Qualificions Military Grades :

Enlisted E7 &

Below Compible Military Assignments :

1D7X1A, 1D7X2R

GENERAL EXPERIENCE

Experience, educion or training th has provided a basic knowledge of da processing functions and general management principles th enabled the applicant to understand the stages required to autome a work process. Experience may have been gained in work such as computer operor or assistant, computer sales representive, program analyst, or other positions th required the use or adaption of computer programs and systems.

SPECIALIZED EXPERIENCE

GS-09 Includes experience, educion, or training receiving, maintaining, and issuing da storage media for computer operions. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associed program instructions for processing. Experience in least one programming language. Transling detailed logical steps developed by others into language codes th computers accept where this required understanding of procedures and limitions approprie to use of a programming language. Experience interviewing subject-mter personnel to get facts regarding work processes and synthesizing the resulting da into charts showing informion flow. Experience in analysis of the interrelionship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternives had to be weighed with a view to production efficiency. GS-11 Must have least 36 months experience, educion, or training th approaches techniques and requirements approprie to an assigned computer applicions area or computer specialty area in an organizion. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordinion with others outside the organizional unit and development of project controls. Experience th required adaptions of guidelines or precedents to meet the needs of the assignment. Experience preparing documention on cost/benefit studies where is involved summarizing the merial and organizing it in a logical fashion. Educion If you are using Educion to qualify for this position, You must provide transcripts or other documention to support your Educional claims. To receive credit for Educion, you must provide documention of proof th you meet the Educion requirements for this position. Additional informion If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered or you are not eligible for appointment in this agency ( Register |

Selective Service System :

Selective Service System (sss.gov) ). Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, your resume and supporting documention used to determine if you meet the qualificions listed on this announcement. If you are minimally qualified, your resume and supporting documention compared to your responses on the assessment questionnaire to determine your level of experience. If you re yourself higher than is supported by your applicion package, your responses may be adjusted and/or you may be excluded from considerion for this position. If you are found to be among the top qualified candides, you referred to the selecting official for employment considerion. Your qualificions evalued on the following competencies (knowledge, skills, abilities and other characteristics): 1. Ability to modify Cisco voice and da systems, Motorola, Harris and Aruba wireless equipment, advise on and implement new technologies. 2. Ability to effectively utilize wireless, voice, and network infrastructure performance measurement tools, perform system testing and diagnostics using analytical methods/practices. 3. Ability to utilize knowledge of wireless, voice and network infrastructure operional and performance characteristics to cree written procedures/guides/practices for local use. 4. Knowledge of IT and communicion systems integrion, evaluion, security and project management principles/methods. 5. Ability to communice effectively both orally and in writing and maintain effective relionships. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes: 1.

Your resume showing:

Contact Informion-your name and the best way to contact you. Relevant work experience-include the employer's name, job title, start and end des (month/year), the number of hours worked per week and describe how you meet the required qualificions of the job. Federal jobs should include series and grade. Educion, certificions or licensures. It is highly suggested th applicants address the General and Specialized Experience required of the position within their resume or on a separe document. All informion provided during the applicion process verified. Failure to address all General and Specialized Experience requirements may result in non-selection for an interview. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12964414 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Agency contact informion Cara MacVane Phone (207) 430-6019 Fax (207) 626-4246 cara.e.macvane.civ@army.mil Address ME 101st Communicions Squadron 105 Maineiac Ave Bangor, ME 04401 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes: 1.

Your resume showing:

Contact Informion-your name and the best way to contact you. Relevant work experience-include the employer's name, job title, start and end des (month/year), the number of hours worked per week and describe how you meet the required qualificions of the job. Federal jobs should include series and grade. Educion, certificions or licensures. It is highly suggested th applicants address the General and Specialized Experience required of the position within their resume or on a separe document. All informion provided during the applicion process verified. Failure to address all General and Specialized Experience requirements may result in non-selection for an interview. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12964414 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Expand Hide how to apply Agency contact informion Cara MacVane Phone (207) 430-6019 Fax (207) 626-4246 cara.e.macvane.civ@army.mil Address ME 101st Communicions Squadron 105 Maineiac Ave Bangor, ME 04401 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/15/2026 to 06/01/2026 Salary $68,545 - $97,887 per year Pay scale & grade

GS 9 - 11

Locion 1 vacancy in the following locion: Bangor, ME 1 vacancy Remote job No Telework eligible Yes—as determined by the agency policy. Travel Required Not required Relocion expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential 11 Job family (Series) Supervisory stus No Security clearance Drug test No Financial disclosure Bargaining unit stus Announcement number

ME-12964414-AF-T32-26-072

Control number 869493000