Find & Apply For Computer Support Specialist Jobs in Bangor, Maine

IT SPECIALIST

(CUSTSPT) Department of the Air Force Air Nional Guard Units Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT), Position Description Number D2182P01 and is part of the ME 101st Communicions Squadron, Nional Guard. Learn more about this agency Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

This Nional Guard position is for a

IT SPECIALIST

(CUSTSPT), Position Description Number D2182P01 and is part of the ME 101st Communicions Squadron, Nional Guard. Learn more about this agency Overview Help Accepting applicions Locion 1 vacancy in the following locion: Bangor, ME 1 vacancy No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $68,545 - $97,867 per year Pay scale & grade

GS 9 - 11

Promotion potential 11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Not required Appointment type Permanent Occupions and job series 2210 Informion Technology Management Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Not Required Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number

ME-13058547-AF-T32-26-148

Control number 884201800 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Clarificion from the agency

AREA I:

All Current On-Board Permanent and Indefinite Dual Stus Title 32 and Title 5 Technicians (Title 5 Technicians must still hold Military membership).

AREA II:

All Members of the Maine Air Nional Guard. Duties Help

•This is a Title 32 Excepted Service Nional Guard position which requires military membership

•This position is loced in the Operions Section of a Base Communicions Unit, Mission Support Group, in an Air Nional Guard Wing. This is an Air Nional Guard (ANG) Dual Stus Technician position requiring military membership, compible military skill assignment, and classificion. This position is responsible for providing voice, da, wireless, Communicions Focal Point (CFP) and informion security services provided to the Wing, supported Geographically Separed Units, and Tenants. The incumbent specializes in one or more of the major informion technology (IT) and/or communicions systems/functions managed and maintained by the Unit - network infrastructure, wireless systems, voice systems, and CFP operions. The purpose of this position is to serve as a customer support specialist performing work involving analytical and evaluive duties reled to classified and unclassified informion technology networks and/or cyber system with primary knowledge requirements of informion processing methodology, informion technology, telecommunicions systems, computer capabilities, processing techniques, IT trouble ticket management, and da communicions.

MAJOR DUTIES

Manages the assigned IT/communicions environment with privileged access the network level for the Wing, Geographically Separed Units (GSU), and Tenants. Plans, coordines, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Informion Assurance systems support for all disciplines, ensuring the rigorous applicion of informion security/informion assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment. Serves as a focal point for ensuring functionality and operability of the assigned IT/da systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separed Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communicions focal point coordinion and workload distribution duties. Analyzes, manages, and directs installion of any new hardware or software introduced into the environment to ensure its compibility with existing architecture, its reliability, and functionality in relion to the organizion's business requirements. Runs tests to verify operability and functionality; analyzes hardware and software malfunctions to resolve physical and logical processing problems; and recommends acquisition of programs, process or equipment which will resolve operional problems. Provides on-going optimizion and problem solving support; continually surveys system operion to identify potential systems problems which could lead to loss or serious interruption of service. Oversees and inities corrective or preventive measures to rectify immedie problems and prevent future occurrences through the CFP. Troubleshoots and diagnoses system failures to isole source of problems. Performs testing, troubleshoots, corrects problems, and distributes workload relive to interface and interoperability of system components such as hardware, systems software, and applicions programs. Provides proactive consultion and instruction with system users and technical specialists to ensure seamless implemention of changes. Assesses and mitiges security vulnerabilities of installed system hardware and software. Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to IT and communicions services. Works with customers to ensure efficient operions which support each units' requirements. Assists in solving problems associed with delivery of hardware and software orders. Provides management with informion necessary to address difficult and complex problems in automing work processes. Tracks life of system equipment, prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions. Reviews purchase requests and stements of work, ensuring documention is sufficient to justify enhancements necessary to keep systems current and ensuring requested equipment and applicions are compible with existing infrastructure. Performs other duties as assigned. Requirements Help Conditions of employment

NATIONAL GUARD MEMBERSHIP IS REQUIRED.

If you are not sure you are eligible for military membership, please contact a Nional Guard recruiter prior to applying for this position. This is an excepted service position th requires membership in a compible military assignment in the employing ste's Nional Guard, required prior to the effective de of placement. Selectee required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the Nional Guard must be eligible for immedie membership and employment in the Nional Guard in the military grade listed in this announcement. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigion. May be required to successfully complete a trial period. Participion in direct deposit is mandory. Member must be able to complete and maintain all required training.

Qualificions Military Grades :

E3-E7

Compible Military Assignments :

1D7X1 SPECIALIZED

EXPERIENCE

: Experience, educion, or training th approaches techniques and requirements approprie to an assigned computer applicions area or computer specialty area in an organizion. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordinion with others outside the organizional unit and development of project controls. Experience th required adaptions of guidelines or precedents to meet the needs of the assignment. Experience preparing documention on cost/benefit studies where is involved summarizing the merial and organizing it in a logical fashion. Educion If you are using Educion to qualify for this position, you must provide transcripts or other documention to support your Educional claims. To receive credit for Educion, you must provide documention of proof th you meet the Educion requirements for this position. Additional informion If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorizion Act of 1986 requires th you be registered or you are not eligible for appointment in this agency ( Register |

Selective Service System :

Selective Service System (sss.gov) ). Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. Once the announcement has closed, your resume and supporting documention used to determine if you meet the qualificions listed on this announcement. If you are minimally qualified, your resume and supporting documention compared to your responses on the assessment questionnaire to determine your level of experience. If you re yourself higher than is supported by your applicion package, your responses may be adjusted and/or you may be excluded from considerion for this position. If you are found to be among the top qualified candides, you referred to the selecting official for employment considerion. Your qualificions evalued on the following competencies (knowledge, skills, abilities and other characteristics): Ability to apply knowledge of IT Systems and network infrastructure to develop written procedures, guides, and standard opering procedures for local use. Skill in troubleshooting and resolving customer issues involving software, hardware, wireless, voice, and network infrastructure. Knowledge of IT and communicion systems integrion, evaluion, security, and project management principles and methods. Ability to perform Communicions Focal Point duties, to include tracking GENADMIN's and TASKORD's, managing job production and PMIs within IMDS, distributing trouble tickets to work centers and maintaining Communicions Plans. Ability to communice effectively orally and in writing and maintain professional relionships. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes: 1.

Your resume showing:

Contact Informion-your name and the best way to contact you. Relevant work experience-include the employer's name, job title, start and end des (month/year), the number of hours worked per week and describe how you meet the required qualificions of the job. Federal jobs should include series and grade. Educion, certificions or licensures. 2. Other supporting documents : It is highly suggested th applicants address the General and Specialized Experience required of the position within their resume or on a separe document. All informion provided during the applicion process verified. Failure to address all General and Specialized Experience requirements may result in non-selection for an interview. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13058547 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Agency contact informion Kacy Hikel Phone 207-430-6028 kacy.hikel@us.af.mil Address ME 101st Communicions Squadron 105 Maineiac Ave Bangor, ME 04401 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help To apply for this position, you must submit a complete Applicion Package which includes: 1.

Your resume showing:

Contact Informion-your name and the best way to contact you. Relevant work experience-include the employer's name, job title, start and end des (month/year), the number of hours worked per week and describe how you meet the required qualificions of the job. Federal jobs should include series and grade. Educion, certificions or licensures. 2. Other supporting documents : It is highly suggested th applicants address the General and Specialized Experience required of the position within their resume or on a separe document. All informion provided during the applicion process verified. Failure to address all General and Specialized Experience requirements may result in non-selection for an interview. If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help To apply for this position, you must complete the online applicion/Occupional Questionnaire and submit the documention specified in the Required Documents section below. To view the Occupional Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13058547 A complete applicion package must be submitted by 11:59 PM (EST) on the closing de of the announcement to receive considerion. To begin, click Apply to access the online applicion. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to cree one before beginning the applicion. Follow the prompts to select your resume and/or other supporting documents to be included with your applicion package. You will have the opportunity to upload additional documents to include in your applicion before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your applicion package, complete the Include Personal Informion section as you deem approprie and click to continue with the applicion process . You taken to the online applicion which you must complete in order to apply for the position. Complete the online applicion, verify the required documention is included with your applicion package, and submit the applicion. To verify the stus of your applicion, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applicions will appear on the Welcome screen. The Applicion Stus will appear along with the de your applicion was last upded. For informion on wh each Applicion Stus means, : https://www.usajobs.gov/Help/how-to/applicion/stus/ . Expand Hide how to apply Agency contact informion Kacy Hikel Phone 207-430-6028 kacy.hikel@us.af.mil Address ME 101st Communicions Squadron 105 Maineiac Ave Bangor, ME 04401 US Next steps Once your online applicion is submitted you will receive a confirmion notificion by email. Your applicion evalued by the Human Resources Office to determine your eligibility for the position. After the evaluion is complete, you will receive another notificion regarding the stus of your applicion. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Locion 1 vacancy in the following locion: Bangor, ME 1 vacancy No mching locions found. Work site options Telework eligible Yes—as determined by the agency policy. Remote job No Relocion expenses reimbursed No Salary $68,545 - $97,867 per year Pay scale & grade

GS 9 - 11

Promotion potential 11 Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Not required Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Not Required Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number

ME-13058547-AF-T32-26-148

Control number 884201800