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The County Federal Credit Union

IT Support Technician

Career Insights for Technical Support Engineer / Analyst

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$79,347 / year median in Maine

-10% projected decline

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Job Description

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. We have been named the "Best Places to Work in Maine" several times and if you are a professional looking for a career not just a job, you are in the right place! We focus on career development and promotion - people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with a contribution up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing and more! The County Federal Credit Union is seeking a positive, ambitious individual to join our team as a Full-Time IT Technician Support in our Old Town branch! The IT Support Technician, will be based in our Old Town branch. This position will be responsible for providing technical support to end users via Helpdesk ticketing system and remote assistance. Troubleshooting hardware and software related to the organization's desktops, laptops, printers, and peripherals. Ensuring installation and configuration of company assets are as optimal as possible to maintain the highest possible uptime. Inventory and infrastructure support are essential functions that support the company. Excellent problem-solving skills and communication are critical. This is a great opportunity for a career if you enjoy positively impacting people's lives and want to contribute to our mission, apply today! Equal Opportunity Employer