Technical Field Support Supervisor

Technical Field Support Supervisor 3.0 3.0 out of 5 stars Scarborough, ME $65,000

• $79,000 a year
• Full-time Town of Scarborough 4 reviews $65,000
• $79,000 a year
• Full-time
• All applications must be received through the Town of Scarborough Career Portal
• : https://www.

applitrack.com/townofscarborough/onlineapp/ The Town of Scarborough is seeking a full-time Technical Field Support Supervisor to join the Information Technology (IT) team. The position is responsible for the day-to-day field services and support of hardware, software, audiovisual equipment and other peripherals based on standards established by the Director. The Technical Field Support Supervisor manages the personnel and assigned task pipeline for all Field Technicians and serves as an escalation point for issues in the field at each phase level. Additionally, this position provides back up assistance as necessary, performing routine tasks of Field Technicians, conducting training, and coordinating projects for core software and hardware including, but not limited to the Google Suite, Office 365, Windows OS, Chrome OS, Papercut, Epson projection and other identified systems and services. The employee interacts considerably with Town and School management and staff at all levels. Independence, initiative, resourcefulness, analysis, and follow-through are expected of the employee in the normal conduct of the work. Work is reviewed periodically by the Deputy Director of Information & Technical Services through observation, oral and written reports, and feedback from employees for responsiveness and timeliness, quality and quantity of the services provided, resourcefulness, foresight, and perceptiveness in identifying issues and concerns for attention.

Position requirements:

Associates Degree or equivalent in experience in Information Technology, Computer Science or other related technical discipline required. Comp TIA A+ and Microsoft Technology Associate (MTA) certifications preferred. Solid knowledge of standard computer hardware and software capabilities, configurations and limitations as well as experience working in a large K-12 educational environment characterized by satisfactory performance. Minimum five years of experience with professional technical implementation, practices and procedures. Strong interpersonal skills in a team-based technical environment; excellent written and oral communications skills. The equivalent combination of education and experience that provides the following knowledge, abilities and skills may be considered at the Town's discretion.

Apply online:

https://www.applitrack.com/townofscarborough/onlineapp/ Applications must be received by May 17, 2026. The Town of Scarborough offers a competitive salary plus a comprehensive benefits package including healthcare, retirement, paid time off, dental, vision, and other supplemental benefits. For additional information call (207) 730-4025 or email hr@scarboroughmaine.org.

• Equal Opportunity Employer
• Scarborough is a diverse community with a commitment to the quality of life and the environment.

Scarborough offers lovely sandy beaches and the rocky coastline made famous by a local artist, Winslow Homer. The largest saltwater marsh in Maine is located within our boundaries along with Rachel Carson Wildlife lands. We also have a balance with our commercial businesses. We are a suburban community that offers open spaces, parks and recreational areas for our residents and visitors. Scarborough is conveniently located in Cumberland County in southern Maine, approximately 7 miles south of the City of Portland. It is just a short drive to Portland and the Maine Mall with easy access to the Maine Turnpike, Portland Jetport and now passenger rail service to Boston and points south. The Scarborough Town Hall is located at 259 U.S. Route 1, just south of the junction of Rt. 1 and Black Point Road/Gorham Road.

Job Type:

Full-time Pay:

$65,000.00

• $79,000.

00 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person