IT Field Service Technician

Overview We are seeking a Field Service Technician to join That IT Guy LLC . You will handle high-volume service requests across a diverse range of hardware, from enterprise office equipment to complex low-voltage cabling infrastructure. This is a hands-on role requiring a "jack-of-all-trades" technical aptitude and a high degree of field independence. Specific Responsibilities (Based on Current Volume)

Network & Server Maintenance:

Perform onsite troubleshooting and installation for networking gear, wireless infrastructure, and server/storage units (your highest volume area with 240+ jobs).

Low Voltage Cabling:

Execute physical cable runs, patch cabling, and structured cabling tests to ensure site connectivity.

Enterprise Office Support:

Service and repair Windows devices, printers, and Mac devices.

Specialized Hardware:

Handle maintenance and installation for Point of Sale (POS) systems, digital signage, and kiosks.

Telecom & Access Control:

Maintain POTS/VoIP lines and troubleshoot access control or alarm system components as needed.

Hard Skills & Requirements Diverse Hardware Literacy:

Proven experience with Windows/Mac devices and enterprise printers.

Cabling Proficiency:

Ability to perform clean cable runs and utilize testing equipment for low voltage certification.

Networking Fundamentals:

Familiarity with wireless networking and server rack environments.

Field Efficiency:

Ability to manage a high volume of work orders—your business has a track record of completing hundreds of diverse tasks; your hire needs to match that pace. If you are passionate about technology and ready to maintain the high standard of service that That IT Guy LLC is known for, we encourage you to apply for this exciting opportunity to join our team as a Technician!

Pay:

$26.50 - $35.00 per hour Application Question(s): We have completed over 200 low voltage cabling and 170 networking jobs. Briefly describe the most complex cable run or network rack you've organized. What was the biggest obstacle, and how did you solve it?

Work Location:

In person