Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Robert Half

Help Desk/Desktop Support Analyst

Career Insights for Help Desk Technician / Analyst

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Michigan data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$50,006 / year median in Michigan

-1% projected decline

Explore Career

Job Description

We are looking for a Help Desk/Desktop Support Analyst to join a non-profit organization in Flint, Michigan on a Contract basis. This short-term assignment will support a high-volume data and document transfer effort, making it well suited for someone who is methodical, technically capable, and comfortable with repetitive work that demands precision. The role requires strong attention to detail, the ability to work across multiple systems, and a dependable approach to maintaining accuracy throughout the project.
Responsibilities:
  • Extract, organize, and prepare historical files and data for transfer between business systems with a strong focus on completeness and accuracy.
  • Review records carefully to ensure information is captured correctly and aligned with established project procedures.
  • Work within multiple applications to locate, verify, and move documentation needed for the migration effort.
  • Perform repetitive, process-based tasks efficiently while maintaining consistent quality across large volumes of work.
  • Support phased migration activities by assisting with data handling for both the initial platform and the follow-on system.
  • Identify and escalate discrepancies, missing information, or system-related issues that could affect project timelines or data integrity.
  • Provide basic technical support and troubleshooting as needed while navigating desktop tools and business applications.
  • Track assigned work and update service-related tasks or tickets to help maintain visibility into progress and outstanding items.