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Lake Michigan Technology

Senior IT Support Technician

Career Insights for Technical Support Engineer / Analyst

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Based on Michigan data

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What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$54,211 / year median in Michigan

-2% projected decline

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Job Description

Senior IT Support Technician Lake Michigan Technology - 3.0 Jenison, MI Job Details Full-time From $60,000 a year 1 day ago Benefits Health savings account Flexible spending account Paid time off 401(k) matching Qualifications Network topology design Field service Software deployment Maintenance Windows Enterprise software support Windows Server administration Network infrastructure management Desktop administration Telecommunications data network configuration Full Job Description Are you passionate about helping people? Enjoy problem solving, working with others, and would enjoy providing IT support to multiple business's throughout the West Michigan area? Do you enjoy a work environment that provides unique challenges, daily variety, and the opportunity to serve others? If so, consider applying to Lake Michigan Tech, and join our team providing Managed IT services to a growing group of West Michigan Clients. We are seeking a highly qualified Senior Support Technician. Job brief Provide
L1-L3 IT
support, both remotely and onsite to a diverse group of clients. Your primary responsibilities will be in the support, management, and maintenance of our client's IT infrastructure. Requirements A successful applicant must possess the following skills. Familiarity with server and network management, workstation and server migrations. Experience in administering and supporting Windows 10&11, and Server 2019 through 2025. Network design and configuration Excellent communication skills Personable and friendly Excellent memory Organized and hard working Customer-oriented and cool-tempered Preference will be given to applicants with experience in the medical/dental software support and deployments.
Job Type:
Full-time Job Type:
Full-time Pay:
From $60,000.00 per year
Benefits:
401(k) matching Flexible spending account Health savings account Paid time off
Experience:
IT Support:
3 years (Required)
Managed Service Provider:
1 year (Required) Ability to
Commute:
Jenison, MI 49428 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance