Company:

\nMid Michigan College\n

Job Location:

\nHarrison, Michigan\n

Category:

\nIT Support and Training\n

Type:

\nAdjunct/Part-Time\n

Salary:

$13.73

Hourly Location:

Varies•Harrison/Mt. Pleasant•

MI Job Number:

202500175

Division:

Information Technology Department:

IT•

Help Desk FLSA:

Non-Exempt Bargaining Unit:

None Description Mid Michigan College seeks individuals who: value collegiality and mutual respect; use data in decision making; are innovative; are service minded; are goal oriented; strive to continually improve themselves and their work processes; are willing to collaborate and seek to add value in every interaction. This is a day/evening position that is responsible for serving faculty, staff and students at the Mount Pleasant or Harrison campus locations with Help Desk, classroom technology, ITV room technologies and computer-related questions and troubleshooting. This position is an internship that can last one or more semesters depending upon need. Examples of Duties\nHelp Desk duties including answering incoming calls, emails, and creating tickets.\nOversee the computer labs and assists students with technical problems.\nAssists faculty when needed with ITV technical problems.\nAssist faculty when needed with classroom technology problems.\nPerforms general computer maintenance and troubleshooting..\nPerforms other related tasks as required.\n

Typical Qualifications Education, Certification, Licensure:

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