Technical Support Engineer

Technical Support Engineer Cadence Design Systems 4.4 ( ) Livonia, MI Why you should apply for a job to

Cadence Design Systems :

Ranked as one of the 4.4/5 in overall job satisfaction 4.4/5 in supportive management 87% say women are treated fairly and equally to men 89% would recommend this company to other women 87% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Parental leave is available for both paternity and maternity Flexible work options available 88% of employees at Cadence say it is a great place to work compared to 57% of employees at a typical U.S.-based company. # R53787 Position summary to pre-sales activities, deliver training and SimAcademy webinars. This role is perfect for someone who loves solving complex problems, communicating technical concepts clearly, and working with innovative drivetrain and EV simulation technologies. What You'll Do Provide first-line technical support for Romax products, from basic inquiries to complex application issues. Deliver product training and live demos for customers. Create knowledge content (how-to articles, videos, presentations). Engage with the Romax user community and forums. Collaborate with sales, services, and R D teams to share feedback and improve products. Meet or exceed KPIs for responsiveness and quality in customer support. What We're Looking For Bachelor's or Master's degree in Mechanical Engineering or related field. Recent graduates are welcome! (Industry experience is a plus but not required.) Strong communication skills and ability to simplify complex concepts. Self-organized, deadline-driven, and a team player. Eligible to work in the U.S. and able to travel up to 10%. Good understanding of mechanical transmission components (bearings, gears, shafts). A passion for customer support. Preferred Skills Experience with Romax or Adams simulation software. Familiarity with FEA tools (MSC Nastran, ANSYS). Proficiency with CAD systems (CATIA, Creo, SolidWorks). Experience with MATLAB and/or Python. Core Skills Customer Technical Support | Mechanical Engineering | Simulation Software | Communication | FEA Tools | CAD Tools | Drivetrain Analysis | Training Delivery | MATLAB/Python Ready to grow your career and work with cutting-edge technologies? today! We're doing work that matters. Help us solve what others can't. Why you should apply for a job to

Cadence Design Systems :

Ranked as one of the 4.4/5 in overall job satisfaction 4.4/5 in supportive management 87% say women are treated fairly and equally to men 89% would recommend this company to other women 87% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Parental leave is available for both paternity and maternity Flexible work options available 88% of employees at Cadence say it is a great place to work compared to 57% of employees at a typical U.S.-based company.