Junior Desktop Support technician

Junior Desktop Support technician AspiringIT Troy, MI Job Details Contract $18 - $20 an hour 4 hours ago Qualifications Software deployment Windows User training (technical support) Computer hardware IT Active Directory management

Full Job Description Job Title:

Junior Desktop Support Technician Location:

Troy, MI (Onsite - 5 days/week)

Start Date:

ASAP About the Role We are seeking a Desktop Support Technician to provide hands-on technical support for end users in an onsite environment. The ideal candidate will have experience in troubleshooting hardware/software issues, imaging desktops, and ensuring smooth IT operations for business continuity. Key Responsibilities Provide onsite technical support for desktops, laptops, and peripheral devices. Perform desktop imaging, configuration, and deployment for new and existing systems. Troubleshoot and resolve hardware, software, and network connectivity issues. Assist with user account setup, password resets, and access management. Maintain accurate documentation of support activities and asset inventory. Collaborate with IT teams to ensure compliance with security and operational standards. Qualifications 2+ years of experience in desktop support or IT helpdesk roles. Strong knowledge of Windows OS, desktop imaging tools, and basic networking. Familiarity with Active Directory, Microsoft 365, and remote support tools. Excellent problem-solving and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment.

Pay:

$18.00 - $20.00 per hour Application Question(s): Are you legally eligible to work in USA for any employer without requiring sponsorship now or in the future? What is your expected hourly payrate? Are you available to work onsite in Troy, MI? How many years of experience do you hold working in Desktop support or IT Helpdesk roles?

Work Location:

In person