IT Team Lead

KEEPING THE LIGHTS ON, AND EVERYTHING ELSE RUNNING SMOOTHLY THE OPPORTUNITY

At Lakeshirts, over 900 people count on technology working every single day. Our network, our hardware, our helpdesk, when it all runs right, nobody notices. When it doesn't, everybody does. That's the quiet superpower of a great IT Lead. We're seeking an IT Lead to own our IT infrastructure, networking, and helpdesk operations. This is a hands-on leadership role. You'll be managing two Network Admins and two Helpdesk Technicians, owning the systems that keep our headquarters humming and our team productive. Reporting to the IT Manager, you'll bring structure, reliability, and a continuous improvement mindset to our IT operations. If you're an IT professional who takes pride in rock-solid infrastructure, responsive support, and a team that delivers, we want to meet you.

Schedule:

Monday-Friday Location:

Onsite employment in Detroit Lakes, MN

ESSENTIAL JOB FUNCTIONS

Lead and manage a team of Network Admins and Helpdesk Technicians, owning day-to-day IT operations across the organization. Own and maintain network infrastructure, security, and performance across the Detroit Lakes HQ campus. Oversee helpdesk operations, ensuring timely, high-quality support for all staff. Develop and maintain IT policies, procedures, and documentation. Manage hardware lifecycle procurement, deployment, maintenance, and retirement. Partner with the IT Manager on infrastructure requirements for AI systems and automation platforms. Monitor and respond to system performance, uptime, and security events. Manage vendor relationships and coordinate with external service providers. Drive continuous improvement in IT service delivery, response times, and system reliability. Perform additional duties as assigned to support the company's value of Team.

QUALIFICATIONS

5+ years of IT experience, with 2+ years in a lead, supervisor, or senior infrastructure role. Strong knowledge of networking - VLANs, firewalls, switches, wireless, and network security. Experience in managing helpdesk operations and IT support teams. Proficiency with hardware management, Windows/Linux environments, and endpoint management tools. Familiarity with cloud infrastructure and hybrid environments. Excellent organizational skills and the ability to manage multiple priorities in a fast-moving environment. Strong communicator, clear, calm, and effective whether talking to a frontline employee or a senior leader. Experience in a manufacturing, production, or operations environment is a strong plus. Must love dogs (we kinda like them a lot at HQ).

WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE.

At Lakeshirts, we believe in making work as awesome as the apparel we create. We're not just a t-shirt company- we're also a hat, sticker, and sock company (and so much more!). We're a place where creativity meets culture, where ideas and innovation are encouraged, and where the atmosphere is truly one-of-a-kind. As one of the largest screenprinting manufacturers in the U.S., we decorate a variety of garments and accessories for the resort, licensed collegiate, and K-12 markets, supported by over 1,000 ah-mazing team members from sea to shining sea.

OUR CULTURE TRULY SETS US APART.

Life at Lakeshirts is all about embracing our core values, having fun, and working with great people who make every day an opportunity to thrive. We're looking for those who want to roll up their sleeves and make an impact while enjoying a culture that values creativity, teamwork, continuous improvement, and empowering each team member to define and elevate their success. We also foster a strong sense of community and are dedicated to wowing our customers on the daily.

LIFE'S BETTER IN A T-SHIRT & SO IS WORK!

Here's what you can expect when you join the Lakeshirts team: Compensation| Work Hard.

Get Rewarded:

Guided by our value of meritocracy, we offer a compensation package that reflects your unique skills, talents, and contributions. You are not just a number-your success, ideas, and efforts directly shape your growth and earning potential, empowering you to take your career to the next level. And there is an option to be paid daily! Insurance Benefits |

We've Got You Covered:

From health and life insurance to voluntary benefits like dental, vision, short-term/long-term disability, and critical illness & accident coverage, we've got you covered; benefits kick in the first of the month following 60 days of full-time employment Paid Time Off |

Life Outside of Work:

Enjoy up to 22 paid days off during the first year because we know life happens outside of work & we want you to be able to enjoy Profit Sharing | If We're Profitable.

You're Profitable:

When we win, you win Retirement Planning | Free Money? Yes, Please!: Our 401(k) program helps you plan for the future Onsite Perks |Get in my

Belly:

At our HQ in Detroit Lakes, enjoy hot breakfast, lunch, and snacks from our subsidized cafeteria Dogs @ Work| Yes. It's A Thing.

And It's Pawsome:

Bring your furry friend to work, because we believe dogs just make everything better Relaxed Dress Code |

Wear What Makes You Feel Your Best:

Whether it's jeans, tees, and flip flops- we believe comfort fuels creativity, and we offer an employee merchandise discount to keep you & your family well-stocked Flexible Work Schedules |

Full Time, Part Time & Everything In Between:

Because we understand the importance of work-life balance Unique Culture |

That Is Priceless:

We make work fun; we believe in teamwork, giving back to our communities and doing what we love with great people, and always rocking a t-shirt, a hat, and some cool socks

COGNITIVE OR MENTAL REQUIREMENTS OF THE JOB

Employee must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision-making, dependability, judgment, reasoning, speaking, following direction, and the ability to handle multiple priorities.

PHYSICAL DEMANDS NEVER

(0%): Climb, Crawl, Lift 25-50 lbs., Lift over 50 lbs., Carry 25-50 lbs., Carry over 50 lbs.

OCCASIONALLY

(1%-33%): Lift, Stand, Walk, Carry, Push, Pull, Balance, Bend, Twist, Reach, Lift under 10 lbs., Lift 10-24 lbs., Carry under 10 lbs., Carry 10-24 lbs.

FREQUENTLY

(34%-66%): Reach below shoulder height.

CONTINUOUSLY

(67%-100%): Sit.

NOTE:

This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employees may perform other related duties as needed based on the ongoing needs of the business. Minnesota is an Employment-At-Will state and implies no specific length of employment.