Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite
Lyra Technology Group

Support Engineer- Tier II

Pay: $70,000–$75,000/yr
Posted: 2 weeks ago
Location: Eagan, MN (Hybrid)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/30/2026

Career Insights for Technical Support Engineer / Analyst

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Minnesota data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.

$55,743 / year median in Minnesota

-8% projected decline

Explore Career

Job Description

Support Engineer
  • Tier II Lyra Technology Group Eagan, MN Job Details Full-time $70,000
  • $75,000 a year 5 hours ago Qualifications Customer communication Full Job Description Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses.
Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. Lyra Technology Group is looking for a full-time Tier II Support Engineer to join the team at one of our operating companies. The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and on-site support. They should be comfortable with quickly adapting to new technologies and working both independently and in a team environment. Your work as the Tier II Support Engineer includes several components: Diagnose and troubleshoot technical issues Maintain computer systems Provide remote and onsite support Maintain documentation of processes, issues, and solutions Our ideal Tier II Support Engineer has the following qualifications: Proven experience working as a Tier 2 IT engineer for at least 3 years Excellent customer service and communication skills Excellent problem-solving and analytical skills Ability to explain technical solutions in a clear and understandable manner Experience in 365 administration Networking experience Experience trouble shooting printers Experience with Azure A degree in Information Technology is a plus MS
  • 102 certification is a plus MD
  • 102 certification is a plus The targeted base compensation for this role is $70,000
  • 75,000 and will operate in Eagan, Minnesota.
If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment, we want to hear from you!