Field Support Technician

Location

: Minneapolis, MN

Experience

: 4 - 8 Years

Apply By

: 20th December 2026

Job Description

Must Have Technical/Functional Skills

• Desktop and laptop hardware support.
  
• Mobile device management and troubleshooting.
  
• Network connectivity troubleshooting.
  
• Microsoft Windows administration.
  
• Microsoft 365 support.
  Asset management and hardware lifecycle processes
  Roles & Responsibilities
  
• Walk up desk support
  
• Provide onsite support for laptops, tablets, mobile devices, printers, and peripherals.
  
• Perform device setup, deployment, imaging, and user onboarding activities.
  
• Troubleshoot hardware failures, connectivity issues, and application access problems.
  
• Coordinate break-fix activities and vendor support engagements.
  
• Support users at designated office locations and field facilities.
  
• Assist users with software installations, upgrades, and configuration.
  
• Partner with remote support teams for complex issue resolution.
  
• Maintain equipment inventory and asset records.

Document support activities and update ticket records

Salary Range:

$60,000-$65,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-SP1

Location

Minneapolis, MN

Function

TECHNOLOGY

Role

Engineer

ID

436965

Skills

Windows | Desktop

Salary Range

$60,000 - $65,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER

SCIENCE