IT Tech Support

• 4.2 12450 Ironwood Circle, Rogers, MN 55374 $22
• $30 an hour
• Full-time Apply with

Indeed Job Summary:

We are seeking a Technical Support Specialist to join our team. The ideal candidate will provide technical assistance and support to all employees in the office and also in our shop environment setting.

Duties:

• Responds to IT related trouble tickets in a timely manner regarding hardware and software issues.
• Monitors event logs for errors and responds accordingly.
• Creates and maintains technical documentation.
• Communicates and reports on technical issues to management.
• Communicates with outside support personnel when necessary, including problem solving and resolution.
• Troubleshoots and repairs various types of office equipment.
• Run wire and or connect devices in office and production plant, therefor lifting, bending, crouching, standing and sitting are needed at various times.
• Contributes as a member of the internal company software development team.
• Assists others with software application issues.
• Available after hours and weekends as needed.

Skills:

The ideal candidate should possess the following skills:

• Detail orientated, especially in retaining records and follow-through.
• Experience in software troubleshooting
• Literacy in reading and writing English.
• Knowledge of Microsoft applications.
• Critical thinking.
• Understanding of computer networking.
• Familiarity with any of these a plus: SQL, PostgreSQL, NOSQL, Javascript, C#, Blazor, Raxor, Dotnet, Framework, REST API's, Node-Red, JSON, Docker, Portainer, Server Management.

This position offers a competitive salary, benefits package, and opportunities for professional growth. If you meet the qualifications and are passionate about providing top-notch technical support, we encourage you to apply for this exciting opportunity.

Job Type:

Full-time Pay:

$22.00

• $30.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance Ability to

Relocate:

Rogers, MN 55374: Relocate before starting work (Required)

Work Location:

In person