A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
Citizens Memorial Hospital (CMH) in Bolivar, MO, is hiring an Support Technician to join our Information Services team - someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.
Position Details Status:
Full-time Work Shift:
Days Hours:
Monday-Friday, 8am-5pm
What Your Day Looks Like:
CMH's Information Services Department provides continuous support to employees and customers of Citizens Memorial Hospital and Citizens Memorial Healthcare Foundation using information technology tools and processes. As a Support Technician, you will be: Installing, configuring, and repairing workstations, laptops, printers, and mobile devices Diagnosing and resolving issues with operating systems, network connectivity, and clinical applications Responding to IT requests, and documenting solutions to maintain service Creating, updating, and terminating user accounts while assigning appropriate permissions and securing system access Ensuring all technical operations strictly comply with healthcare privacy regulations (such as HIPAA) to protect sensitive patient information
Qualifications Education:
High school diploma or equivalent required; post-secondary coursework in computer systems, or extensive on-the-job training, strongly preferred
Skills:
Strong working knowledge of Windows/macOS, Microsoft 365, and network troubleshooting
Licensure/Certification:
CompTIA + preferred
Physical Requirements:
Must be able to stand and walk for long periods, lift up to 50 lbs. with or without assistance, bend, stoop, crouch, kneel, and crawl to route cables and access under-desk equipment, and have the ability to work with small components, patching servers, and replacing hardware parts Benefits That Support You Competitive wages, annual merit increases, employee wellness program For a comprehensive list of benefits, please click here: CMH benefits. Why CMH? CMH includes 34 primary and specialty clinics, six longterm care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walkin clinics, addiction recovery, therapies, and more — all grounded in exceptional, communityfocused healthcare. CMH is a three-time recipient of the Missouri Quality Award 2025 Chest Pain-MI Platinum Award Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in Southwest Missouri Click here to see the full list of awards for CMH! Follow us on Facebook to discover more about life at CMH— the people, the culture, and the work that matters.
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CMHRecruiting Recruiter Contact Kelly Fender Phone:
