Between $20.95 and

$25.77

Per Hour DOE (Depends on Experience)

Position range in Columbia, MO Metropolitan Statistical Area $22.81 - $30.32 Per hour Computer Support Technician

CITY OF COLUMBIA

Occupation:

Computer User Support Specialists

Location:

Columbia, MO - 65201

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Posted:

09/21/2026

Positions available: 2

Source:

MoJobs

Web Site:

MoJobs

Onsite /

Remote:

Work onsite all of the time

Updated:

09/21/2026

Expires:

10/06/2026

Agency Job ID:

07920

Job #: 13825832

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Education

High School Diploma or Equivalent Experience

12 Month(s) CDL

Required Schedule

Full Time Job Type

Regular Duration

Permanent Employment Hours

40 Hours Per Week Shift

Day Shift Public Transit

Available Benefits

Job Description

Help for Job Description. Opens a new window.

HOURS:

Monday - Friday, 8:00AM to 5:00PM

The purpose of this job is to troubleshoot, maintain, install, and repair computer hardware, software, and peripherals. Provides customer support and training. Identifies and resolves network issues. Maintains incident logs.

Provides front-facing customer service and information technology (IT) support. Assists customers via telephone, email, and in person. Diagnoses, triages, documents, and resolves IT-related issues.

Installs, configures deploys, and supports end-user products, systems, hardware, and software; diagnoses and repairs/replaces as necessary.

Performs end-user IT equipment moves and configurations.

Delivers end-user training and documentation of processes and configurations for software installations, hardware, and peripherals.

Regular attendance is a necessary and essential function.

Performs other duties as assigned.

Education and Experience

High school diploma or equivalent. Certification program.

1 year of related experience.

Licenses or Certification

Valid driver's license.

A+ Certification preferred.

Microsoft Certified Professional.

Knowledge of:

Computer hardware and peripherals, operating systems, and basic networking.

Microsoft Operating Systems and all versions of Microsoft Office Suites.

Google Office Suite.

General office practices and administrative procedures, records management, and administration techniques and procedures.

Equipment configuration, operation, specifications, and diagnostics.

Skill in:

Analyzing and solving problems.

Communicating effectively, both verbally and in writing, to meet the needs of the audience.

Applying active listening and asking questions for understanding.

Providing high levels of effective customer service.

Ability to:

Compile, organize, interpret, and communicate data and results concisely.

Apply logic and reasoning to evaluate the strengths and weaknesses of alternatice solutions, conclusions, or approaches to problems.

Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships.

Receive and follow written and verbal instructions.

Establish and maintain effective working relationships.

Maintain accurate records.

Work independently as a member of a team.

Regularly use a computer, software, phone, and related office equipment.

Focus on tasks.

Work on-call and respond within 30 minutes at all hours of the day/night.