Digital Applications & Communications Coordinator

To Apply:

Please complete the online application found at www.jeffcomo.org Resumes are accepted as supplemental information only and will not be used as a substitute for the application, you must complete the application in full.

JOB SUMMARY

Digital Applications and Communications Coordinator The position is responsible for optimizing and supporting the organization's digital platforms, including enterprise applications, websites, A/V equipment, and communication tools. Serving as the central point of contact and project manager for digital communications and program infrastructure, this role ensures alignment with county objectives. Responsibilities include delivering effective digital communications, providing a seamless user experience, offering application support and administration, and advancing strategic digital initiatives that enhance organizational efficiency and engagement.

ESSENTIAL JOB FUNCTIONS A/V

Operations :

Operate A/V equipment at meetings and trainings.

Digital Applications Management :

configure, and maintain digital applications such as customer relational management systems (CRM), content management systems (CMS), marketing automation platforms, and communication tools. Support liason : Serve as the primary support contact for digital platforms, troubleshooting issues and coordinating with vendors or IT teams, as needed.

System Administration :

Maintain user accounts, permissions, workflows, integrations, and data quality across applications.

Project Leadership :

Lead projects to ensure successful implementation or upgrades of software applications utilizing skills in project management, change management, documentation, and customer service.

User Enablement :

Provide training or documentation to staff on using digital tools and platforms effectively.

Digital Content :

Develop digital assets such as graphics, videos, and visual content using design tools.

Brand Consistency :

Ensure consistent messaging and branding across all digital channels.

Website Management :

Assist with maintaining the County website, making updates and advising on best practices for site improvements

Multimedia :

Assist with multimedia content, including messaging for the County website and social media platforms.

Stategic Alignment :

Identify and recommend new digital platforms and tools to enhance service delivery, streamline operations, and increase efficiency. Ensure departments establish and achieve strategic goals and initiatives that support effective governance and advance the County's overall strategic objectives.

Goal Oversight :

Ensures departments develop and achieve strategic goals and initiatives that support and enable effective governance and achievement of the County's strategic goals and initiatives.

Liason :

Acts a county administration liaison to departments. Promotes teamwork, information-sharing, and understanding of policies, procedures, and goals.

Media Support :

Assists in press and media release preparation. The individual in this role is expected to contribute to the team's efforts by completing other related tasks, as may be assigned.