Bill Rate:

$50 before admin fee

Class/Area:

EST/IT Start Date:

10/26

Ori:

Day 1 & 2: NEO/CST at KC Campus. Day 3 & 4: Liberty ori & modules then dismissed to unit.

Nonbillable Ori:

8 hours

Length:

13 weeks. Mgr wants to flip to perm Schedule details: 8-hr days, 8-4:30 M-F |

ONSITE Weekends:

Hardly ever will need to work weekends, but if job does ask for it, they would be expected to work weekends here and there

Holidays:

Could be on-call

Floating:

N/A On-Call:

Rotates through all desktop techs

Experience Required:

45 years of enterprise or healthcare IT support exp; 4 years of relevant exp accepted in lieu of Bachelors degree. Must have high school diploma Strong end-user/desktop support background with hands-on troubleshooting of hardware, software, mobile devices, networking, & audiovisual tech Exp providing "white glove" IT support to C-Suite execs, physicians, or other high-level stakeholders. Exceptional soft skills are critical. Must be polished, professional, personable, & comfortable communicating directly with C-Suite execs & physicians, including during urgent or high-pressure situations Strong customer service mindset with the ability to build trust, communicate technical info clearly, & take ownership of issues through resolution or appropriate escalation Experience supporting Apple & Microsoft technologies Ability to respond quickly & efficiently to technology outages & urgent issues, prioritizing appropriately to restore service with minimal disruption Experience providing escalated technical support for Service Desk & Desktop Support teams

Exp Preferred:

Bachelors Degree in Computer Science or related field New grads?

No Client Specific Notes:

KU Sub Form, Smoke-free facility | Client is allowed the cancelation of one shift per pay period at no cost to the client and no pay to the employee. Will provide a min 2hr notice

Creds Due:

Mon 1 week before start

Payroll:

Biweekly