Engrave‑A‑Crete is seeking a creative, organized, and detail‑driven Digital Marketing, Social Media & Creative Coordinator for Engrave-A-Crete and Concrete Resurrection brands. This role blends hands‑on content creation with customer interaction, technical learning, and support for two established brands in the decorative concrete industry. You'll manage social media, create visual content, update website imagery, maintain digital asset libraries — and provide dependable secondary phone coverage while learning to answer common technical questions about stains, sealers, engraving tools, and application methods. If you enjoy both creative work and helping customers, this is a uniquely balanced role. Key ResponsibilitiesCustomer Service & Phone Support Provide reliable secondary phone coverage for both companies. Answer calls professionally and assist customers within trained product knowledge. Learn the basics of Concrete Resurrection stains, sealers, coatings, prep products, and application tools. Learn Engrave‑A‑Crete tools, templates, blades, and accessories. Answer common questions about product selection, basic application, tool use, setup, and troubleshooting. Direct customers to product pages, instructions, color charts, calculators, and guides. Take accurate messages and document important questions or follow‑ups. Escalate advanced technical questions rather than guessing. Social Media Management Plan, create, and publish content for TikTok, Facebook, Instagram, and Pinterest. Maintain a consistent content calendar for both brands. Produce educational, promotional, inspirational, and project‑focused posts. Write and refine captions; schedule and publish approved content. Monitor comments and messages; respond or coordinate technical replies. Track engagement and use insights to improve future content. Image Creation & Editing Capture, locate, or create new photos for marketing and social media. Edit images for clarity, lighting, color accuracy, and professional presentation. Produce before‑and‑after images, product examples, and project visuals. Modernize older photos while maintaining accurate product representation. Video Creation & Editing Turn photos and clips into short‑form videos, reels, and promotional content. Edit existing videos for clarity and professionalism. Add titles, captions, branding, music, or voiceovers when appropriate. Format videos for TikTok, Instagram, Facebook, Pinterest, and website use. Website Visuals & Layout Manage website imagery and routine layout updates for both brands. Add, replace, resize, and optimize images for desktop and mobile. Update galleries, banners, featured products, and promotional visuals. Identify outdated or inconsistent pages and improve visual presentation. Digital Asset Organization Maintain organized libraries of photos, videos, graphics, and finished content. Use consistent naming and folder structures for easy searchability. Identify outdated or duplicate files and maintain lists of needed content. Content Planning & Coordination Meet regularly with team to review technical topics and promotions. Turn approved technical information into polished visual content. Coordinate campaigns across social media and both company websites. Plan ahead for seasonal projects, holidays, seminars, and product launches. What Success Looks Like Consistent, high‑quality content published for both brands. Clean, professional images and videos that support marketing goals. Organized digital asset libraries that are easy to navigate. Current, visually consistent website pages. Confident customer assistance and dependable phone coverage. Strong coordination with team on technical accuracy. Qualifications Experience in digital marketing, social media, or creative content production. Strong photo and video editing skills (mobile or desktop tools). Ability to learn technical product information and communicate it clearly. Excellent organization, attention to detail, and follow‑through. Professional communication skills, both written and verbal. Familiarity with TikTok, Instagram, Facebook, and Pinterest content formats. Schedule & Work Environment Full‑time, on‑site position in Mansfield, Missouri 8:00am - 4:30pm. Collaborative, hands‑on environment supporting two established brands. How to Apply Submit your resume, portfolio or examples of past content (if available), and a brief note about why this role interests you.

Pay:

$20.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person