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Recommerce412 LLC
Facility IT Support
Career Insights for Technical Support Engineer / Analyst
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Scorecard
Based on Missouri data
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What they do
A Technical Support Engineer or Analyst provides technical support as a part of an organization's information technology department, or assists customers with technical issues related to computer or technology products. Helps to maintain company computer and phone networks and troubleshoot problems Helps clients diagnose and solve computer or technology system problems.
$53,765 / year median in Missouri
+2% projected growth
Job Description
FACILITY IT SUPPORT JOB TYPE AND CLASSIFICATION
Full Time Hourly Non-ExemptJOB OVERVIEW
MAC.BID buys truckloads of customer returns and overstock products then sells these items individually to the public through online auctions. The IT Support role maintains and troubleshoots basic warehouse equipment and electronics, as well as tests and inspects items of higher value to prepare them for auction. This role may be called upon to use proprietary software to scan and upload high-value product information into the auction portal with accuracy. This position reports to the IT Team Lead.MAJOR DUTIES AND RESPONSIBILITIES
Conduct basic maintenance of warehouse printers and other peripherals Inspect, troubleshoot, and test products for auction Scan items into the system to create online auction listings Search products online Screenshot and crop photos for online listings Correct and complete auto-pulled information for each item Be responsible for meeting quantity and quality goals Perform other tasks as assigned by managementQUALIFICATIONS
Must be available to work onsite Monday- Friday from 9:00 am
- 5:00 pm Must be tech-savvy and teachable Must have a high level of integrity Must be comfortable with web
- and browser-based software (Google/Amazon) Must be able to stand and walk for hours at a time Must be able to follow written directions and company policies Must have an associate degree, 2 years of IT experience, or a combination equivalent
BENEFITS
Healthcare after 60 days of employment Weekly paychecks Employee credit each week to bid on our items after 60 days of employment 401(k) with employer match after 90 days of employment Employee Referral Program 5 days PTO after 90 days of employment Warehouse Support- warehouse IT, customer service reps, listing reviewers #