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IT Field Technician
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Hub Tech Solutions
Hattiesburg, MS (In Person)
$40,560 Salary, Full-Time
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Job Description
Summary Hub Tech Solutions is a small, growing IT and communications company serving small businesses across the Hattiesburg area. We're looking for an IT Field Technician who's comfortable both behind a keyboard and out in the field. This is a Tier 1 position with real potential for growth. You'll handle day-to-day technical support and hands-on installation work, everything from troubleshooting a workstation to deploying a network or pulling cable for a new buildout. Success in this position means becoming someone our clients trust and someone the team can count on. Early on, that looks like reliably resolving support tickets and assisting on installs. As you grow, it means taking on more complex work, owning projects independently, and advancing into higher-tier responsibilities. This is a key role on a small team, the kind of position where what you do directly shapes how the company grows, and where there's genuine room to grow with it. Responsibilities Provide Tier 1 technical support, both remotely and on-site, for small business clients Troubleshoot and resolve issues across Windows desktops, laptops, and Microsoft 365 Set up, configure, and deploy workstations, networks, and UniFi equipment Perform structured cabling, including running, terminating, testing, and labeling network cable Assist with installation and configuration of access control systems, IP cameras, and VoIP phone systems Help diagnose network issues involving switches, firewalls, wireless, and VLANs Represent Hub Tech professionally on-site, communicating clearly with clients and leaving every job clean Document work, time, and configuration changes accurately in our ticketing system Qualifications Required A foundational understanding of computers, networking, and how to troubleshoot technical problems Some hands-on technical experience, whether from a job, schooling, or serious self-teaching (no degree or certifications required) A genuine willingness to do hands-on field work, including cabling, mounting equipment, ladder work, and lifting Strong problem-solving ability and the aptitude to learn new technical skills quickly Clear, professional communication, both verbal and written Dependability, attention to detail, and the ability to work with minimal supervision Valid driver's license and clean driving record Preferred Experience with networking concepts such as VLANs, firewalls, and wireless Familiarity with UniFi, Meraki, or FortiGate equipment Microsoft 365 and Windows administration experience Hands-on experience with structured cabling, access control, or camera systems Any exposure to VoIP or phone systems Relevant certifications (such as CompTIA A+, Network+, or Security+) Education No degree required. Real-world experience, work ethic, and aptitude carry far more weight here than a diploma or a stack of certs.