Your Role:

In this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse. Your Responsibilities Serve as the primary support for local site system operational issues Perform basic troubleshooting of order and stock management issues Collaborate with users to implement preventative actions based on your findings Assist with ticket creation, issue escalation, and follow-up Maintain warehouse (location) and customer (article) data Identify process changes that may impact system documentation. Provide local user training as needed Troubleshoot hardware issues, including printers, RF guns, and network equipment Support release management activities by testing new functionality, verifying document changes, and more Assist local users with coordinating reporting requirements Participate in training sessions led by the IT team to provide first-level support Your Skills and Experiences A degree in Computer Science, Information systems, or an equivalent combination of education and experience 1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems 1+ years of operations experience working in warehousing or a supply chain environment 1+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferred Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-Onsite Kuehne+Nagel is committed to Equal Employment Opportunity (\"EEO\") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Job Type:

Full-time Pay:

$40.00 - $45.67 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Application Question(s): Could you provide a list of all the Warehouse Management Systems (WMS) you've worked with and specify how many years of experience you have with each? Ability to

Commute:

Southaven, MS 38671 (Required) Ability to

Relocate:

Southaven, MS 38671: Relocate before starting work (Required)

Work Location:

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