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Senior Support Analyst

Job

volzosoft

Charlotte, NC (In Person)

Full-Time

Posted 1 day ago (Updated 11 hours ago) • Actively hiring

Expires 6/25/2026

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Job Description

Senior Support Analyst Job Poster :
volzosoft
Skills:
MuleSoft Integration |
Location:
charlotte , North Carolina ,
United States Of America Views:
64
Job:
Senior Support Analyst
Location:
Onsite Charlotte, NC Contract 6-month Must Have Bachelor's degree in computer science or a relevant engineering field 5-8+ years of hands-on experience as an Integration Engineer Minimum 3 years of experience developing or supporting MuleSoft APIs or comparable integration technologies Knowledge of associated technologies such as Java, XML, JSON, and REST APIs. Proven ability to conduct root cause analysis and troubleshoot complex integration issues effectively. Provide expert support to end-users, troubleshoot issues, and resolve technical challenges promptly. Nice to Have MuleSoft Anypoint Platform experience including API management, data transformation, and flow design Experience building monitoring and alerting dashboards using Grafana, Dynatrace, Prometheus, Datadog, or Splunk Familiarity with site reliability engineering best practice Availability for 24x7 on-call rotation supporting critical production systems Additional Notes Work authorization: US Citizen or GC only — no sponsorship Associates who are local to Charlotte are encouraged to apply as there might be in-person interview