Pay:

$24-30/hours

DOE Summary:

Provides full-time, hands-on technical support across the company, handling day-to-day help desk needs, equipment setup and lifecycle management, on-site troubleshooting, and IT reporting. We are looking for someone who has experience with the following: Sage X3 Google Workspace Internal customer service/client service-focused

Qualification Requirements:

To perform this job successfully an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on experience 1-2 years of experience in a help desk, IT support, or systems support role preferred Working knowledge of Windows and general networking/troubleshooting fundamentals; exposure to Linux a plus Experience with or exposure to Google platform Experience with or exposure to Sage X3 preferred, as the role may involve basic Sage X3 troubleshooting Familiarity with additional business systems such as ClicData or StarShip is a plus but not required Strong communication skills and a customer-service mindset when supporting employees Ability to manage multiple support requests and shifting priorities in a fast-paced environment Comfortable moving throughout facility departments and, occasionally, standing/lifting equipment (e.g., monitors, PCs) #INDCORE