IT TECHNICIAN

Overview Are you passionate about technology and ready to turn that interest into a career? We're seeking motivated individuals eager to learn and grow in the IT field. This entry-level role provides comprehensive hands-on training, mentorship from seasoned technicians, and a clear pathway to advance your technical skills. Whether you're self-taught, recently certified, or transitioning from retail/customer service/military service, we'll provide the tools and support you need to succeed. Join our team to build a foundation in IT infrastructure while solving real-world problems in a collaborative, judgment-free environment. What You'll Learn & Do (We don't expect you to know everything on day one. Here's what you'll master with our support:)

Hardware & Systems:

Learn to install, configure, and troubleshoot desktops, laptops, and peripherals across Windows, macOS, and Linux environments

Network Fundamentals:

Gain hands-on experience with LAN/WAN, VPNs, firewalls, and basic network troubleshooting under guided supervision

Support Tools:

Become proficient with industry-standard ticketing platforms like ServiceNow, Jira, or BMC Remedy (training provided)

Customer Service Excellence:

Develop communication skills by assisting end-users at all levels, turning technical jargon into friendly solutions

Security Awareness:

Learn organizational security protocols and best practices for protecting data and infrastructure

Documentation:

Master the art of clear technical writing by logging support requests and creating user-friendly guides What We're Looking For (Not a checklist - you don't need all of these)

Curiosity:

Genuine interest in computers, networks, or technology (hobbyists welcome!)

Problem-Solving Mindset:

Ability to troubleshoot logically, even if you've only done it for family/friends so far

Communication Skills:

Comfortable talking to people and explaining concepts simply; prior customer service experience is a plus

Reliability:

Strong work ethic and eagerness to show up ready to learn

Basic Comfort:

Familiarity with Windows or macOS as an end-user; any hands-on experience building PCs, home networks, or helping others with tech issues is valuable

Growth Orientation:

Desire to earn certifications (CompTIA A+, Network+, etc.) and build a long-term career Bonus Points (Not Required): Coursework in IT, Computer Science, or related field Military technical training or veteran status Experience in retail, hospitality, or any role requiring patience and user support Training & Development 90-

Day Onboarding:

Structured training program pairing you with senior technicians

Certification Support:

Financial assistance for CompTIA A+, Network+, and Security+ exams after 6 months

Shadowing Opportunities:

Rotate through Network, Security, and Systems teams to find your passion area

Career Pathing:

Clear progression from Level 1 → Level 2 → Specialist roles (Network Admin, Security Analyst, etc.) Why Join Us? We believe great technicians are made, not born. If you're tired of job postings requiring 3+ years of experience for "entry-level" roles, this is different. We invest in people who are hungry to learn, and we're committed to helping you build a sustainable career in technology.

Job Types:

Part-time, Contract Pay:

$20.62 - $29.65 per hour

Benefits:

Employee assistance program Employee discount Flexible schedule Flexible spending account Parental leave Professional development assistance

Work Location:

On the road

IT TECHNICIAN

Handy Staff LLC Overview Are you passionate about technology and ready to turn that interest into a career? We're seeking motivated individuals eager to learn and grow in the IT field. This entry-level role provides comprehensive hands-on training, mentorship from seasoned technicians, and a clear pathway to advance your technical skills. Whether you're self-taught, recently certified, or transitioning from retail/customer service/military service, we'll provide the tools and support you need to succeed. Join our team to build a foundation in IT infrastructure while solving real-world problems in a collaborative, judgment-free environment. What You'll Learn & Do (We don't expect you to know everything on day one. Here's what you'll master with our support:)

Hardware & Systems:

Learn to install, configure, and troubleshoot desktops, laptops, and peripherals across Windows, macOS, and Linux environments

Network Fundamentals:

Gain hands-on experience with LAN/WAN, VPNs, firewalls, and basic network troubleshooting under guided supervision

Support Tools:

Become proficient with industry-standard ticketing platforms like ServiceNow, Jira, or BMC Remedy (training provided)

Customer Service Excellence:

Develop communication skills by assisting end-users at all levels, turning technical jargon into friendly solutions

Security Awareness:

Learn organizational security protocols and best practices for protecting data and infrastructure

Documentation:

Master the art of clear technical writing by logging support requests and creating user-friendly guides What We're Looking For (Not a checklist - you don't need all of these)

Curiosity:

Genuine interest in computers, networks, or technology (hobbyists welcome!)

Problem-Solving Mindset:

Ability to troubleshoot logically, even if you've only done it for family/friends so far

Communication Skills:

Comfortable talking to people and explaining concepts simply; prior customer service experience is a plus

Reliability:

Strong work ethic and eagerness to show up ready to learn

Basic Comfort:

Familiarity with Windows or macOS as an end-user; any hands-on experience building PCs, home networks, or helping others with tech issues is valuable

Growth Orientation:

Desire to earn certifications (CompTIA A+, Network+, etc.) and build a long-term career Bonus Points (Not Required): Coursework in IT, Computer Science, or related field Military technical training or veteran status Experience in retail, hospitality, or any role requiring patience and user support Training & Development 90-

Day Onboarding:

Structured training program pairing you with senior technicians

Certification Support:

Financial assistance for CompTIA A+, Network+, and Security+ exams after 6 months

Shadowing Opportunities:

Rotate through Network, Security, and Systems teams to find your passion area

Career Pathing:

Clear progression from Level 1 → Level 2 → Specialist roles (Network Admin, Security Analyst, etc.) Why Join Us? We believe great technicians are made, not born. If you're tired of job postings requiring 3+ years of experience for "entry-level" roles, this is different. We invest in people who are hungry to learn, and we're committed to helping you build a sustainable career in technology.

Job Types:

Part-time, Contract Pay:

$20.62 - $29.65 per hour

Benefits:

Employee assistance program Employee discount Flexible schedule Flexible spending account Parental leave Professional development assistance

Work Location:

On the road