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Activ8 Recruitment and Solutions

IT Application Support Engineer

Career Insights for Application Support Engineer / Analyst

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Based on North Carolina data

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What they do

An Application Support Engineer or Analyst provides technical support for software used at a company or within a business sector. Works as a part of an information technology team, with a specific focus on database management, programming or software platforms. May troubleshoot technical problems, assist new software users, or help to identify technology to improve a company's business performance.

$93,982 / year median in North Carolina

-15% projected decline

Explore Career

Job Description

///W2 Contract ONSITE position in Liberty/Greensboro area NC/// An international IT service & solutions provider is seeking a technically skilled Application Support Engineer (Manufacturing Systems,Siemens OpsCenter MOM & Ignition SCADA) in Liberty/Greensboro NC area to ensure stability, reliability, and high performance across our mission-critical applications. This role demands a deep understanding of application supporting Manufacturing Execution Systems (MES/MOM), SCADA platforms, and integrated manufacturing applications in a production environment, with a strong focus on troubleshooting, system reliability, and continuous improvement. If you're passionate about solving real-world technical problems in production environments, we want to hear from you. Key technologies & experience: Siemens Opcenter MOM / Execution Ignition
SCADA MES/MOM
& manufacturing applications SQL & shop floor data collection REST APIs / Web Services Application support & incident management Manufacturing production environments
Key Responsibilities:
Provide L2/L3 support for Siemens Opcenter MOM and Ignition SCADA Troubleshoot application, interface, and data-related issues Monitor application performance and support production operations Perform root cause analysis and resolve recurring issues Support MES/MOM production workflows, traceability, and shop floor processes Maintain and enhance Ignition SCADA applications, dashboards, alarms, and reports Support application deployments, upgrades, testing, and production cutovers Collaborate with Manufacturing, Engineering, Automation, Quality, and IT teams Identify opportunities for system reliability and continuous improvement
Qualifications:
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field 3-5 years of application support experience in a manufacturing environment Experience supporting MES/MOM, SCADA, or other manufacturing applications Hands-on experience with Siemens Opcenter MOM/Execution and/or Ignition SCADA preferred Experience with
SQL, REST
APIs, Web Services, and basic scripting (Python, Java, etc.) Strong troubleshooting, incident management, and problem-solving skills Experience supporting 24/7 manufacturing operations Strong understanding of manufacturing processes and a continuous improvement mindset
Other:
Comfortable working in a manufacturing environment with occasional travel. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift 10-25 pounds if needed. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision and hearing. Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws. We prioritize direct applicants; third-party resumes may not be reviewed.
Pay:
$40.00 - $50.00 per hour
Benefits:
Dental insurance Health insurance
Work Location:
In person