Manager, ProServices

Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration. Your Impact The Manager, ProServices, will support installation process improvement efforts, maintain close coordination with ongoing initiatives and projects on behalf of the Services team, and communicate with cross-functional stakeholders. The Manager, ProServices, will research, track, and inform on projects/initiatives they are supporting. The Manager, ProServices will also assist in executional activities, resolving production issues, and act as a project resource for upcoming initiatives. What You Will Do Collaborate with business stakeholders, product management, and technology teams to identify program and process improvements that will enhance and add value to the overall processes associated with the Services model. Resolves daily support issues that are technical in nature, which have been escalated to them from Services leadership or the Tech Help Desk Focuses on improving the workflows associated with order management and post-purchase processes, supporting Services to resolve process gaps or executional issues that are occurring Responsible for supporting key Initiatives of the Services organization that involve the post-purchase workflows and processes. Provides input on the future tech roadmap for Services post-purchase processes Minimum Qualifications Bachelor's degree in business, marketing, communications, merchandising, or related field, or equivalent years of experience in lieu of education requirement, if applicable 5-6 years of relevant work experience in sales, service systems, and or system processes. Experience in omni-channel retail operations/support, project management, product management, business analysis, program management, or product marketing Where You'll Be Associates are required to relocate to the Charlotte/Mooresville, NC region to foster collaboration and support. The ideal candidate must be willing to work in the office at our Mooresville, NC, location, 5 days per week. Most business meetings are planned around the Eastern time zone About Lowe's Lowe's Companies, Inc. (

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LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. We're glad you're interested in building your career with us. Lowe's is dedicated to service, which begins with serving our associates. Lowe's team members enjoy exceptional benefits and opportunities to grow their skills. Apply today and start your career on a strong foundation. Lowe's Companies, Inc. (

NYSE:

LOW) is a FORTUNE® 35 home improvement company serving approximately 20 million customers weekly in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe's and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.