Automation & Systech Support Engineer Synerlution, Inc Raleigh, NC Job Details Full-time | Contract 13 hours ago Qualifications Automation Manufacturing facility experience Pharmaceutical company experience Problem-solving Standard operating procedures (SOPs) Pharmaceutical manufacturing facility experience Full Job Description About the Opportunity Synerlution is seeking Automation & Systech Support Engineers to support pharmaceutical packaging operations at a manufacturing facility in North Carolina. This role provides hands-on, first-line technical support for existing packaging lines, with a focus on industrial automation and Systech serialization and aggregation systems. Selected candidates will work closely with manufacturing, maintenance, and engineering teams to troubleshoot issues, minimize downtime, and maintain production continuity. Duties Serve as the primary support resource for Automation and Systech-related issues on pharmaceutical packaging lines. Troubleshoot and resolve system issues reported by operators, maintenance technicians, mechanics, and engineers. Provide hands-on support for Systech serialization and aggregation systems during manufacturing operations. Support line startups, product changeovers, and production recovery activities. Assess technical issues, perform initial troubleshooting, and escalate complex or unresolved problems to the appropriate Subject Matter Experts (SMEs). Coordinate with manufacturing, maintenance, and engineering personnel to restore line functionality and reduce recurring disruptions. Document incidents, troubleshooting activities, resolutions, and escalations in accordance with site procedures. Perform support activities in compliance with applicable GMP requirements, safety practices, and site standard operating procedures. Experience Experience supporting pharmaceutical or other regulated manufacturing operations. Hands-on experience troubleshooting industrial automation systems in a manufacturing environment. Direct experience supporting Systech serialization and aggregation solutions. Ability to assess equipment and system issues, identify potential causes, and implement appropriate troubleshooting steps within established procedures. Strong communication skills and the ability to collaborate with operators, technicians, mechanics, engineers, and technical specialists. Ability to work independently, prioritize production support needs, and respond effectively in a fast-paced manufacturing environment. Assignment Details On-site operational support for existing pharmaceutical packaging lines. Potential for a long-term assignment based on performance and customer needs. Submit your resume highlighting your experience with industrial automation, pharmaceutical packaging lines, and Systech serialization and aggregation systems. Synerlution is an equal opportunity employer.