Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CO
City of Grand Island
Systems Technician - PCC
Career Insights for Systems Support Specialist
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Nebraska data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Systems Support Specialist provides technical support for the computer and communications systems at a business or organization. Installs and configures computer software, hardware and equipment, and provides troubleshooting for network issues. Manages documentation, maintenance and repairs. May provide help desk support or manage user accounts.
$71,028 / year median in Nebraska
-2% projected decline
Job Description
Perform semi-skilled and skilled technical work in the maintenance, installation, repair, and calibration of programmable digital distributed control systems, communications equipment, and computers for electric and water utility systems. Regular attendance that is punctual and dependable. Display honest, trustworthy, and ethical behavior when dealing with internal and external customers. Establish and maintain cooperative working relationships with those contacted in the course of work. Repair, maintain, install, and monitor utility computer equipment and related hardware. Installation and programming of utility control system and administrative software. Assist in design of utility control system software and software standards. Diagnose problems, perform repairs and build systems for RTU's and various other devices peripheral to the operation of digital computers. Program applications and diagnose problems with smartphones/tablets and other communication devices. Installation and maintenance of local area network hardware and software. Program, install, and troubleshoot PLC equipment including, but not limited to, Rockwell/Allen Bradley, ABB, Honeywell, Automation Direct, and Siemens. Procurement, installation, and maintenance of personal computers and smartphones/tablets. Install and update personal computer software. Install, diagnose, maintain, and monitor phone systems and access control systems. Assist in training staff on use of personal computers, smartphones/tablets, software, and cybersecurity. Maintain and support systems and networks by implementing cybersecurity controls, monitoring for threats, applying security updates, and assisting with incident response. Perform related duties as assigned.