IT Support Lead University of Nebraska - 4.2 Lincoln, NE Job Details Full-time From $51,500 a year 17 hours ago Benefits Health insurance Dental insurance Paid time off Parental leave Vision insurance Life insurance Retirement plan Qualifications Mobile device support Team leadership Supervising experience Customer support ticket management Leading team collaboration initiatives Ticketing system technical support Mobile devices Full Job Description The IT Support Lead in the College of Business will manage the following: Daily operations of the technical solutions center, technology for college events, support of IT infrastructure, and other technologies. This position will administer various services such as the college's equipment checkout system, zoom instance, Qualtrics, and other services used by the IT team for support of college faculty, staff, and students. At the University of Nebraska-Lincoln, we're proud to be consistently recognized by Forbes as a top employer and certified as a Family Friendly Workplace . We are known for our welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn't just a workplace; it's a place to build your career and make a meaningful impact in Nebraska. When you join our team as a full-time, regular staff member, you'll enjoy: Generous paid time off including vacation, sick leave, parental leave, and holidays Comprehensive insurance options including medical, dental, vision, and life coverage Employee and dependent scholarship programs to pursue higher education Robust retirement plans with university match Learn more about UNL benefits and your total compensation at: https://go.unl.edu/aboutus Minimum Required Qualifications Bachelor's degree in computer technology or related field plus two years of supervisory experience. Additional years of relevant experience or completed relevant education may substitute for required education/experience on a year-for-year basis. Experience working with third-party vendors; experience providing technology support for events; experience working in a ticketing system. Strong customer service, communication, and problem-solving skills. Knowledge of computers, tablets, mobile devices, and audio/visual equipment. Demonstrated ability to lead a project or team effectively. Preferred Qualifications Experience providing IT support in an academic setting and managing technology projects. Experience managing a budget. Previous experience of supervising others in a technology setting. Experience in supporting stock trading/financial software (i.e., Bloomberg). Experience working with WRDS or other financial/business-related datasets and databases. Posted Salary $51,500/year minimum How to Apply Click on "Apply for this Job". You will then either create an application or edit your current application that is on file. You will be required to attach your resume, cover letter, and list of references as three (3) separate document in MS Word or PDF format.