IT Support Specialist

IT Support Specialist

TFL INC - 2.8

Omaha, NE Job Details 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Desktop computer repair Employee onboarding Google Workspace Customer communication Mobile device support IT user and group management Hardware maintenance Printer (troubleshooting support) Software installation Internal employee customer service Email configuration (technical support) On-site repair services (office equipment) Productivity software support Computer hardware Task prioritization Desktop (troubleshooting support) Computer management Data Security (Data management) Vendor relationship management Vendor communication Networking equipment (troubleshooting support) Organizational skills Technical writing Productivity software Access control management IT security management Identity and access management (IAM) solutions Desktop administration POS systems Communication skills Full Job Description As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support. This role works closely with leadership, store teams, and vendors to ensure technology systems remain operational and efficient. What You'll Do as a

IT Support Specialist:

Provide technical support for store and corporate team members Troubleshoot hardware, software, internet, and network issues Assist with setup and maintenance of computers, printers, POS systems, and mobile devices Support company email systems, passwords, and user access management Coordinate with third-party vendors and service providers Assist with system updates, software installations, and equipment maintenance Monitor and help maintain company security and data protection practices Support onboarding and setup for new employees and locations Document technical issues and resolutions Travel to store locations as needed for support and installations

What We're Looking For:

Previous IT support or technical experience preferred Basic understanding of networking, hardware, and software troubleshooting Strong communication and customer service skills Ability to multitask and prioritize in a fast-paced environment Experience with Microsoft Office, Google Workspace, and POS systems is a plus Strong problem-solving and organizational skills Ability to sit, stand, bend, and lift equipment as needed Ability to lift up to 50 pounds occasionally Why Mega Saver? Competitive Pay Get paid when you need it with Daily Pay Flexible Scheduling/ Holiday Bonuses Complimentary Coffee & Fountain Drinks Employee exclusive rewards Medical, Dental, and Vision Insurance 401(k) Retirement Plan Paid Time Off Personalized Career Growth