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IT Support Technician I
Job
Farmers National Company
Omaha, NE (In Person)
Full-Time
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Job Description
Join Our Team We re looking for an IT Support Technician I to support our Information Systems team in the Omaha office . In this role, you ll be the first point of contact for employees across the organization-troubleshooting issues, providing technical support, and helping keep our systems running smoothly. This is a great opportunity to grow your IT career in a supportive, team-oriented environment. Our Culture At Farmers National Company, we foster a collaborative, respectful, and team-focused environment where employees feel supported and valued. As an employee-owned company, we believe in shared success and encourage open communication, continuous learning, and professional growth . Key Responsibilities Respond to IT support requests (phone, email, in-person) Troubleshoot hardware, software, and application issues Track and resolve tickets in a timely manner Provide technical support to employees across all departments Assist with installation, configuration, and maintenance of devices and systems Communicate clearly and professionally with users Participate in rotating on-call support Support additional IT projects as needed Qualifications Associate s Degree in IT, Computer Science, or related field OR High School Diploma/GED with 4+ years of relevant experience 1+ year of IT Help Desk or technical support experience Basic knowledge of computer systems, troubleshooting, and maintenance Strong communication, organization, and customer service skills What Makes You a Great Fit Team-oriented with a strong sense of integrity Reliable and accountable Problem-solver with a customer-first mindset Eager to learn and grow technical skills Physical Requirements Frequent sitting, computer use, and communication Occasional bending, lifting, or moving up to 50 lbs Why Join Us Employee-owned company with shared success Collaborative, supportive team environment Career growth and development opportunities Exposure to a wide range of technologies Apply Today Start your IT career with a company that values your growth and contributions-apply now!