IT Technician

Job DetailsJob Location:

Structural•Omaha, NE 68110

Position Type:

Full TimeSalary Range:

$20.00•$30.00

Job Shift:

1st

ShiftJob Title:

IT Technician FLSA Status:

Non•

Exempt Established:

2026

Reporting Relationships:

CFO IT Manager or Business Process Analyst IT Technician Primary Purpose of this

Position:

Support Drake-Williams Steel's technology users, business systems, and software applications. This position provides hands-on IT support while assisting with business process improvement, software development, automation, reporting, and technology projects. The role provides opportunities to grow into application development, desktop support, business analysis, systems administration, or other technology specialties based on individual interests and capabilities.

Essential Job Functions:

Provide technical support to company users and troubleshoot hardware, software, and connectivity issues. Set up and maintain workstations, monitors, mobile devices, phones, and related equipment. Support company camera systems and other technology infrastructure. Assist with business software applications, databases, reporting tools, and integrations. Participate in business process improvement and automation initiatives. Assist with software development projects, testing, documentation, and deployment activities. Utilize modern development and AI-assisted tools including GitLab, Visual Studio Code, AI coding assistants, and related technologies. Create reports, dashboards, workflows, and software solutions to improve business operations. Create and maintain technical documentation, procedures, and training materials. Order and maintain inventory of technology equipment and supplies. Collaborate with users to identify opportunities to improve efficiency through technology. Other tasks as directed by the supervisor

QualificationsKnowledge, Skills and Abilities:

Strong interest in technology and continuous learning. Basic understanding of computer hardware, software, networking, and business systems. Ability to analyze problems and develop practical solutions. Strong written and verbal communication skills. Ability to learn software development concepts and business processes. Familiarity with Microsoft Office and business software applications. Exposure to programming, scripting, databases, reporting tools, GitLab, VS Code, or AI-assisted development tools is preferred but not required. Ability to work independently and collaboratively on multiple projects Attention to detail and commitment to quality work.

Physical Demands:

Stand

OCCASIONALLY

over the course of the 8 to 12 hour work shift. Walk

OCCASIONALLY

over the course of the 8 to 12 hour work shift. The distances walked will range from a distance of a few feet to several hundred feet. Sit

FREQUENTLY

to

CONTINUOUSLY

over the course of the 8 to 12 hour work shift. Lift weights up to 30 pounds

OCCASIONALLY

from floor to head level, which includes the various prints, books, binders, and papers utilized to perform the usual work duties. Lift weights up to 50 pounds RARELY to

OCCASIONALLY

from floor to chest level, which may include boxes of papers, books, presentation materials, and project documents. Carry weights noted above distances ranging from a few feet to several hundred feet. Fifty (50) pounds would be carried 50 feet. Lifting devices are available. Climb

OCCASIONALLY

onto steps or ladders. Stoop or crouch

OCCASIONALLY

while performing the regular job duties. Kneel

OCCASIONALLY

in the commission of job duties, depending upon the task. Crawl

OCCASIONALLY

up to 10 feet to plug in equipment, retrieve dropped materials, or access work areas as needed. Reach forward

OCCASIONALLY

to

FREQUENTLY

to perform job duties or retrieve materials. Reach overhead

OCCASIONALLY

to retrieve books, supplies, and other materials. Push and pull drawers open

OCCASIONALLY

to

FREQUENTLY

to retrieve tools or supplies. Gross finger dexterity skills required operating a computer, telephone, and other equipment utilized in the course of standard job duties. Non-Material Handling Demands Employee is expected to work 40 hours a week. However, hours including overtime, weekends, and travel may be required based on Drake-Williams Steel's needs. Hear sufficiently to be aware of safety issues. Visual ability to read and interpret material to satisfactorily do job. Exposure to heat, cold, wet and humid conditions

OCCASIONALLY

during customer, jobsite, and facility visits. Exposure to fumes, odors and dusts

OCCASIONALLY

during customer, jobsite, and facility visits. Exposure to solvents, greases, oils, and coolants

OCCASIONALLY.

Wear all required Personal Protective Equipment. PPE includes steel-toe safety shoes, hearing protection, safety glasses, gloves, and hard hats. Tools Utilized Business software applications, software development tools, AI-assisted productivity tools, technical documentation tools, and miscellaneous office supplies.

Machines Utilized:

Desktop and laptop computers. Computer monitors and docking stations. Mobile devices and tablets. Network and telecommunications equipment. Printers, copiers, scanners, and phones. Camera, access control, and security systems. Audio/visual and conferencing equipment. Servers, storage devices, and related technology infrastructure. Experience and Education Required High school diploma or equivalent required. 2. Coursework, certifications, technical training, or practical experience in IT, software development, business systems, computer science, or data analytics is preferred but not required.

Qualifications:

Knowledge, Skills and Abilities:

Strong interest in technology and continuous learning. Basic understanding of computer hardware, software, networking, and business systems. Ability to analyze problems and develop practical solutions. Strong written and verbal communication skills. Ability to learn software development concepts and business processes. Familiarity with Microsoft Office and business software applications. Exposure to programming, scripting, databases, reporting tools, GitLab, VS Code, or AI-assisted development tools is preferred but not required. Ability to work independently and collaboratively on multiple projects Attention to detail and commitment to quality work.

Physical Demands:

Stand

OCCASIONALLY

over the course of the 8 to 12 hour work shift. Walk

OCCASIONALLY

over the course of the 8 to 12 hour work shift. The distances walked will range from a distance of a few feet to several hundred feet. Sit

FREQUENTLY

to

CONTINUOUSLY

over the course of the 8 to 12 hour work shift. Lift weights up to 30 pounds

OCCASIONALLY

from floor to head level, which includes the various prints, books, binders, and papers utilized to perform the usual work duties. Lift weights up to 50 pounds RARELY to

OCCASIONALLY

from floor to chest level, which may include boxes of papers, books, presentation materials, and project documents. Carry weights noted above distances ranging from a few feet to several hundred feet. Fifty (50) pounds would be carried 50 feet. Lifting devices are available. Climb

OCCASIONALLY

onto steps or ladders. Stoop or crouch

OCCASIONALLY

while performing the regular job duties. Kneel

OCCASIONALLY

in the commission of job duties, depending upon the task. Crawl

OCCASIONALLY

up to 10 feet to plug in equipment, retrieve dropped materials, or access work areas as needed. Reach forward

OCCASIONALLY

to

FREQUENTLY

to perform job duties or retrieve materials. Reach overhead

OCCASIONALLY

to retrieve books, supplies, and other materials. Push and pull drawers open

OCCASIONALLY

to

FREQUENTLY

to retrieve tools or supplies. Gross finger dexterity skills required operating a computer, telephone, and other equipment utilized in the course of standard job duties. Non-Material Handling Demands Employee is expected to work 40 hours a week. However, hours including overtime, weekends, and travel may be required based on Drake-Williams Steel's needs. Hear sufficiently to be aware of safety issues. Visual ability to read and interpret material to satisfactorily do job. Exposure to heat, cold, wet and humid conditions

OCCASIONALLY

during customer, jobsite, and facility visits. Exposure to fumes, odors and dusts

OCCASIONALLY

during customer, jobsite, and facility visits. Exposure to solvents, greases, oils, and coolants

OCCASIONALLY.

Wear all required Personal Protective Equipment. PPE includes steel-toe safety shoes, hearing protection, safety glasses, gloves, and hard hats. Tools Utilized Business software applications, software development tools, AI-assisted productivity tools, technical documentation tools, and miscellaneous office supplies.

Machines Utilized:

Desktop and laptop computers. Computer monitors and docking stations. Mobile devices and tablets. Network and telecommunications equipment. Printers, copiers, scanners, and phones. Camera, access control, and security systems. Audio/visual and conferencing equipment. Servers, storage devices, and related technology infrastructure. Experience and Education Required High school diploma or equivalent required. 2. Coursework, certifications, technical training, or practical experience in IT, software development, business systems, computer science, or data analytics is preferred but not required.