MSP Help Desk Engineer/Camden NJ onsite

A fast-growing managed services provider (MSP) based in Camden, NJ is hiring a full-time Help Desk Technician to support a diverse client base across multiple industries. This company delivers end-to-end IT solutions, working heavily with Windows environments, Microsoft 365, networking, and cloud platforms like Azure. This is a full-time opportunity ideal for someone looking to build a strong technical foundation in a client-facing, fast-paced MSP environment. Required Skills & Experience

• 1-3 years of experience in a Help Desk or IT support role
• Strong knowledge of Windows 10/11 and basic Windows Server concepts
• Experience with Microsoft 365 (Exchange, Teams, SharePoint)
• Basic understanding of networking (DNS, DHCP, TCP/IP)
• Excellent troubleshooting and customer service skills
• Ability to manage multiple tickets and prioritize effectively Desired Skills & Experience
• Previous experience working in an MSP environment
• Exposure to Active Directory and user management
• Familiarity with remote monitoring and management (RMM) tools
• Basic knowledge of Azure or other cloud platforms
• IT certifications such as CompTIA A+, Network+, or Microsoft fundamentals What You Will Be Doing Tech Breakdown
• 70% Windows Desktop / Microsoft 365
• 30% Networking & Basic Server Support Daily Responsibilities
• 80% Hands On
• 5% Management Duties
• 15% Team Collaboration The Offer
• Bonus eligible You will receive the following benefits:
• Medical, Dental, and Vision Insurance
• Vacation Time
• Stock Options Applicants must be currently authorized to work in the US on a full-time basis now and in the future.