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Franklin Fitch
Technical Support Specialist
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Job Description
Technical Support Specialist at Franklin Fitch Technical Support Specialist at Franklin Fitch in Denville, New Jersey Posted in 3 days ago.
Type:
full-time Level 2 IT Support Technician - Onsite Dover, NJ - $35 p/h My client is an established Managed Service Provider (MSP) who at a very exciting point of investment so they are expanding their technical support team following the launch of a significant new project and increased client base. You will be client facing and have ownership of L2-L3 support tickets alongside small to medium sized impactful infrastructure projects, you will be predominantly working in large enterprise organisations within the financial services sector. You will be hands-on across a variety of tasks: troubleshooting, working with physical infrastructure, and developing their technical skill set.
You will need:
L1/L2 support experience Examples of being proactive, driven and organised Experience with Office365 Experience with troubleshooting, installing and managing physical hardware Work with enterprise networking equipment and infrastructure.
You will get:
Uncapped, paid overtime Market leading training and professional development Client site visits Team socials
Benefits
- Professional Development