Job Description
IT SPECIALIST II
Inteplast Management Services, Inc. 56,000 USD-63,000 USD life insurance, paid holidays, sick time, 401(k) United States, Jersey, Livingston 9 Peach Tree Hill Road (Show on map) May 28, 2026 Inteplast offers an excellent array of benefits: two medical plans, HSA with employer contribution; employer paid life insurance, short-term disability and long-term disability, employee assistance program; voluntary benefits including: vision, accident, & critical illness; 10 paid holidays, vacation, personal, and sick time, 401(k) with guaranteed match and profit share, employee referral bonus and limited education assistance. TITLE:
IT Specialist II POSITION OBJECTIVE
This position exists to provide daily technical support and assist with maintaining stable, secure, and efficient IT and cybersecurity operations for corporate and affiliate locations. The role supports end users, infrastructure improvements, cloud services, cybersecurity initiatives, and ongoing IT projects to help ensure business continuity and operational efficiency. The IT Specialist II provides frontline technical support and assists with the administration of IT systems, infrastructure, and cybersecurity initiatives. This role is ideal for a recent graduate or early-career IT professional with internship, or hands-on technical support experience. The position supports end users, cloud services, networking, automation initiatives, and security best practices while developing broader enterprise IT skills. QUALIFICATIONS
Bachelor's degree in information technology, computer science, cybersecurity, or related field preferred
0-3 years of IT experience, including internships, campus IT support, or related hands-on experience
Basic understanding of Windows operating systems, networking concepts, Microsoft 365, and cloud technologies
Familiarity with Active Directory, Entra ID, Intune, or Azure preferred
Exposure to scripting languages such as PowerShell or Python is a plus
Strong troubleshooting, communication, and customer service skills
Ability to learn quickly and work effectively in a team environment
Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary
Capable of effectively managing job-related stress and fostering productive workplace interactions JOB RESPONSIBILITIES
End-User Support Provide technical support for desktops, laptops, printers, phones, VPN, and Microsoft 365 applications
Troubleshoot hardware, software, network, and user access issues
Assist with onboarding/offboarding and account administration
Provide technical training and documentation to end users
Escalate complex issues to senior IT staff as needed Infrastructure & Cloud Assist in administering Active Directory, Entra ID, and Intune for user and device management
Support Azure infrastructure, cloud services, and DevOps-related activities
Assist in monitoring and maintaining network infrastructure including routers, switches, and firewalls
Support server maintenance activities including updates, backups, and disaster recovery tasks
Participate in infrastructure and network improvement projects
Coordinate with IT vendors and internal teams when necessary Cybersecurity Assist with IT security monitoring, phishing prevention, MFA enforcement, and endpoint protection
Support implementation of security policies and compliance initiatives
Participate in cybersecurity awareness and IT security best practices Automation & AI Assist in developing automation scripts for IT operations and reporting
Support AI-related initiatives including evaluation and implementation of generative AI platforms
Participate in workflow improvement initiatives utilizing automation and AI technologies General Maintain IT asset inventory and technical documentation
Provide occasional after-hours support for maintenance or critical issues
Perform other duties as assigned
Stay up to date with emerging trends and technologies in the IT field Other duties as assigned by supervisor PHYSICAL ACTIVITY REQUIRED FOR THIS POSITION
Ability to lift and move IT equipment when needed Inteplast Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you need a reasonable accommodation for any part of the employment process, please contact us by email at applicantaccommodation@inteplast.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information, about our commitment to equal employment opportunity, view the EEO - Know Your Rights and Pay Transparency Statement.