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Service Desk Technician

Job

Harvey Nash

Matawan, NJ (In Person)

Full-Time

Posted 6 weeks ago (Updated 6 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Provide timely and professional phone-based IT support to end users Achieve 85% resolution rate at Service Desk for incidents and requests Log, track, and manage tickets in ServiceNow; escalate when needed\ Perform account creation, permissions, and directory updates Monitor vendor portals and coordinate with third-party support Overview Industry
  • HR Staffing & Recruitment Firms / Employment Agency / Background
  • Reference Check Firms Functional Area
  • IT Hardware Installation / Maintenance / Support Job Role
  • Technical Support Engineer, Technical Support Manager Employment type
  • Full Time
  • Permanent Work Mode
  • In Office Qualifications Any Graduate
  • Any Specialization Any Post Graduate
  • Any Specialization Any Doctorate
  • Any Specialization Job Related Keywords IT Support Helpdesk ServiceNow Desktop Support Technical Support User Account Management IT Operations Customer Service

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