Commissioning and Field Support Technician

Overview We are actively seeking a Commissioning & Field Support Technician . In this role, you will bridge the gap between in-house electro-mechanical assembly and on-site commissioning/support at customer facilities. You'll help install, test, and maintain complex equipment, train end users, and deliver the kind of service that turns customers into long-term partners. Responsibilities Commissioning & Installation Assist with on-site installation and commissioning of equipment, following technical guidelines and safety protocols Perform routine checks/adjustments during commissioning to ensure equipment meets specifications Capture field feedback and communicate design changes/issues back to the engineering team Customer Training & Support Help prepare and deliver customer training on equipment operation and maintenance Provide post-install support and maintenance, resolving issues quickly and professionally Troubleshooting & Preventive Maintenance Conduct maintenance checks, troubleshoot problems, and help prevent downtime Document technical issues and solutions to build internal knowledge for future service calls Documentation & Reporting Maintain detailed commissioning records and customer interaction documentation (stored for team access) Create and maintain Operation & Maintenance (O&M) manuals , troubleshooting guides, and step-by-step site procedures Develop training programs for customers and internal teams Produce customer-facing reports before/during/after commissioning and field support projects ✅ Travel is a core requirement: Up to 50% travel , including domestic (90%) and international (10%) assignments. Most assignments are 3-5 days, however, some may be up to 2 weeks at a time. What We're Looking For Technical diploma or associate degree in Engineering, Technology, or related field Strong mechanical/technical aptitude and problem-solving skills Comfortable working with hand/power tools (electrical and mechanical) Ability to read or learn electrical schematics and mechanical drawings Clear communication skills and a customer-first mindset Willingness to travel and work flexible hours as needed Nice to Have Experience with equipment installation, commissioning, maintenance, or field service Exposure to industrial gas or related environments (e.g., ASU, CO₂ plants, cryogenics ) Familiarity with safe work practices/PPE requirements Working Conditions Field-based role at customer sites; PPE required on many sites Industrial environments may include lifting heavy equipment and working in confined spaces Varied environmental conditions while on-site Ready to Apply? If you enjoy hands-on technical work, troubleshooting in the field, and helping customers succeed with new equipment, we'd like to hear from you.

Job Type:

Full-time Pay:

$50,000.00 - $65,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): How much hands-on experience do you have with field installation, commissioning, or startup of industrial equipment at customer sites? A) None (willing to learn) B) Less than 1 year C) 1-3 years D) 3+ years Which of the following have you worked with in a professional setting? (List all letters that apply) A) Electrical wiring / panel work B) Mechanical Assembly C) Equipment Commissioning, Maintenance, or Installation D) Industrial gas E) None of the above (willing to learn) Are you willing and able to travel up to 50% of the time, including both domestic and international travel? A) Yes - no restrictions B) Yes - with some limitations C) No Field assignments may last anywhere from 3-5 days, with occasional trips up to two weeks. Are you comfortable with this travel pattern? A) Yes B) Possibly / depends C) No What are your salary expectations?

Work Location:

In person