PAM Support Engineer

Job Description

About Persistent

We are an AIled, platformdriven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industryleading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% YoY growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% QoQ and 16.2% YoY growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Brand Globally in the 2026 Brand Finance IT 25 Report. We named a Leader in the Everest Group Private Equity (PE) PEAK Matrix Assessment 2026 and Software Product Engineering PEAK Matrix Assessment 2026.

About Position:

We are seeking an experienced PAM Support Engineer with strong expertise in Delinea Secret Server to support and maintain enterprise Privileged Access Management (PAM) services. The ideal candidate will be responsible for ensuring the security, stability, availability, and operational excellence of PAM platforms while supporting critical access management functions across the organization. This role requires handson experience with Delinea administration, troubleshooting, integrations, governance, and disaster recovery processes.

Role:

PAM Support Engineer

Location:

Iselin, New Jersey, USA

Experience:

7 to 10 Years

Job Type:

FullTime Employment

What You'll Do:

Ensure 24x7 availability, reliability, and performance of core PAM services including password vaulting, remote access, and privileged session monitoring.

Manage daytoday administration of Delinea Secret Server, including onboarding and offboarding privileged accounts and assets.

Configure and maintain account discovery, secret management, password rotation, session monitoring, and approval workflows.

Monitor platform health, investigate alerts, and proactively address performance and availability issues.

Provide L2L3 operational support and troubleshoot PAMrelated incidents, service requests, and access issues.

Analyze and resolve issues related to privileged sessions, account discovery jobs, connectors, and authentication services.

Integrate Delinea with enterprise systems including Active Directory, LDAP, SIEM, ITSM, MFA, and Identity Management solutions.

Administer authentication, authorization, and access control policies within the PAM environment.

Support and maintain integrations with Splunk, Okta, and other security platforms.

Perform root cause analysis and implement corrective actions for recurring incidents.

Manage disaster recovery activities including failover testing, recovery validation, rollback procedures, and DR documentation.

Participate in audits, compliance reviews, and access governance activities.

Maintain operational documentation, runbooks, standard operating procedures, and platform configurations.

Collaborate with security, infrastructure, application, and IAM teams to strengthen privileged access controls.

Expertise You'll Bring:

7-10 years of overall IT experience with at least 6 years of handson experience in Privileged Access Management.

Strong handson experience supporting Delinea Secret Server environments in enterprise organizations.

Expertise in privileged account onboarding, account discovery, password rotation, vault administration, and policy configuration.

Experience troubleshooting Delinea platform issues, authentication failures, connector issues, discovery jobs, and privileged session management challenges.

Strong knowledge of Active Directory, LDAP, authentication protocols, and identity services.

Experience integrating PAM solutions with SIEM, ITSM, MFA, IAM, and directory services.

Understanding of PAM governance, security controls, access reviews, audit support, and compliance reporting.

Experience supporting highly available and missioncritical PAM environments.

Strong incident management, root cause analysis, and problemresolution capabilities.

Experience managing disaster recovery testing, failover processes, and business continuity requirements.

Excellent communication and stakeholder management skills.

Ability to work independently and collaboratively in a fastpaced operational environment.

Benefits:

Competitive salary and benefits package

Culture focused on talent development with quarterly growth opportunities and companysponsored higher education and certifications

Opportunity to work with cuttingedge technologies

Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards

Annual health checkups

Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

ValuesDriven, PeopleCentric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

We support hybrid work and flexible hours to fit diverse lifestyles.

Our office is accessibilityfriendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.

If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent persistentcareers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."

1

Privileged Access Management (PAM)

Skills Required

Iselin, New Jersey, United States (USA)

Location

Privileged Access Management (PAM),Cyber Security & Incident Management

Desirable Skills

186816

Job Code