We are seeking a Senior Support Engineer Consultant for a contract position in Iselin, New Jersey. This 12+ month engagement offers the opportunity to provide expert technical support in a complex financial services environment, working with collateral management systems and banking infrastructure. Responsibilities Provide L1/L2 technical support and user assistance for collateral management systems and banking applications Resolve production incidents, perform root cause analysis, and manage incident escalation and documentation Develop, test, and deploy Unix and shell scripts for automation, release management, and system administration Monitor and support batch jobs using Tidal for scheduling and job execution Manage user access setup, access reviews, and identity management (IDM) reviews to maintain system security and compliance Support change management processes and coordinate implementation of system changes in production environments Coordinate disaster recovery exercises and manage disaster recovery failover operations Collaborate cross-functionally to optimize processes and deliver high-quality production support Perform SQL queries, ETL operations, and data management tasks Support system connectivity including SWIFT and third-party integrations Qualifications Required 8 years of experience in financial services and technology support environments Expert-level technical proficiency with collateral management systems (COLLINE), including system setup, vendor management, third-party agent/custodian integration, and database administration Strong hands-on expertise in Unix and shell scripting Proficiency in SQL and ETL processes Experience with Linux and Windows operating systems Knowledge of batch job monitoring and Tidal job scheduling systems Experience managing production incidents and performing root cause analysis Familiarity with change management and process optimization in banking environments Bachelor's degree in Computer Science, Information Systems, or related field Preferred Prior experience with Global One or FIS Phase 3 vendor applications Experience coordinating disaster recovery exercises and DR operations Background in user access management and audit compliance reviews