Help Desk Technician at Seaglass Technology Partners, LLC Help Desk Technician at Seaglass Technology Partners, LLC in Dobbs Ferry, New York Posted in 2 days ago.

Type:

full-time

Job Description:

• US Citizen or Green Card Holders Only
• Not accepting 3rd party candidates

•

Job Title:

Help Desk Technician Location :

5 days on-site in

Scarsdale, NY Duration:

Initial contract through end of the year with strong likelihood to extend or convert

Full-Time Supporting Technologies:

Windows environment (some of team uses Mac); M365 & Google Mobile device management

• Intune Networking
• ISP modems, SonicWall firewalls, PoE switches, wireless access points Remote support
• Dameware and RDP Active Directory and MFA Zebra scanners/tablets, thin clients, and security camera systems

Required Skills:

Previous hands-on IT support experience; corporate/service desk experience is ideal but strong hands-on experience from Geek Squad, Micro Center, or a technical internship could also work Solid understanding of basic networking concepts Must understand ping tests, traceroute, IP configuration, and basic connectivity troubleshooting Comfortable troubleshooting ISP and store-network connectivity issues Experience supporting wireless access points, firewalls, printers, and other network-connected devices Comfortable navigating firewall and wireless access point configurations Basic Windows and Active Directory support experience Does not need deep systems administration or Entra experience; role is more heavily focused on end-user and store/network support Strong communication skills