Job Description
IT Support Specialist Legrand AV, Inc. parental leave, paid time off, 401(k) United States, York, Farmingdale May 19, 2026 IT Support Specialist
Location US-NY-Farmingdale # Positions 1 Experience (Years) 3 Category Information Technology Position Description At a Glance Legrand has an exciting opportunity for a IT Support Specialist to join the Data Power and Control Team in Farmingdale, NY. The IT Support Specialist provides technical support to company employees, ensuring reliable operation of hardware, software, and network systems. This role serves as the primary point of contact for end-user technical issues onsite while also delivering remote support to global sites and users. What Will You Do? Provide direct technical support for end users at the Legrand Data, Power, and Control onsite and remote support for global sites and users
Support manufacturing operations, including Windows computers, OT systems, and IoT devices
Liaise with IT functional experts to ensure correct and timely support is delivered
Resolve general hardware and software technical issues
Maintain and repair computers and peripheral devices
Facilitate new employee setup, deployment, and onboarding
Maintain accurate inventory of IT equipment
Install and configure software on user machines
Manage cybersecurity vulnerabilities and partner with IT staff and business users on cybersecurity initiatives
Coordinate maintenance and repairs with third-party vendors
Purchase and provision IT supplies
Perform other duties as necessary or assigned
Qualifications Education:
Bachelor's Degree in Computer Science, Information Systems, or equivalent work experience Experience:
4+ years of IT user support experience
ITIL 4 Foundation certification preferred Skills/Knowledge/Abilities:
Proven IT experience supporting end users and computer systems
Preferred experience supporting Windows servers and network environments
Working understanding of TCP/IP, DNS, and DHCP network protocols
Familiarity with ITSM principles and best practices
Ability to thrive in a fast-paced, time-sensitive environment while managing multiple priorities
Excellent verbal and written communication skills
Strong customer service orientation and interpersonal skills
Skilled at diagnosing and resolving complex technical problems
Demonstrated ability to quickly learn and adapt to new technologies
Self-motivated and able to work independently with minimal supervision Working Conditions/Physical Requirements:
Ability to lift up to 25 pounds
Ability to sit for extended periods of time Company Info About Legrand Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA:
LR). For more information, visit www.legrandgroup.com/en About Legrand North and Central America Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company's incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us About Legrand's Data Center Power and Control Division The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand's Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development. http:
//www.legrand.us http:
//www.youtube.com/legrandna http:
//www.linkedin.com/company/44580 http://twitter.com/legrandNA Equal Opportunity Employer
