Technical Repair and Support Specialist, CNC Machines
DEPARTMENT
Service
POSITION SUMMARY
Provides repair services and technical support to team members
ESSENTIAL FUNCTIONS / RESPONSIBILITIES
1. Provide repair and maintenance work on CNC milling machines, in-house and occasionally on-site. 2. Troubleshoot and resolve technical issues related to CNC machines and CAD/CAM software or hardware issues. 3. Provide team members with technical support and guidance 4. Other duties as assigned
FLSA CLASSIFICATION
Non-Exempt
REQUIRED TRAVEL
Occasional (about 20%)
SUBORDINATE POSITIONS
None
IMMEDIATE SUPERVISOR'S TITLE
Service Manager
LOCATION
vhf Inc, Hauppauge, NY 11788 REQUIRED
SKILLS AND EXPERIENCE
1. Hands-on experience with electro-mechanical equipment repair 2. Analytical thinking and troubleshooting skills are required. 3. Ability to work successfully, both independently, as well as part of a team. 4. Highly motivated with excellent organizational skills.
PREFERRED SKILLS AND EXPERIENCE
1. Prior CNC and CAD/CAM experience 2. Strong verbal and written communication skills in English 3. Excellent communication skills. Friendly and polite solution-oriented customer service mindset.
REQUIRED CERTIFICATIONS AND LICENSES
1. High School diploma or equivalent 2. Technical degree (vocational school, Associate Degree) or 3 years of experience in the field or in a related area 3. Driver's License 4. Authorization to work 1JOB